# mt5 stop loss not functioning **URL:** \ **Category:** FAQ\ **Created:** [October 4, 2021, 11:29am UTC](https://community.deriv.com/t/mt5-stop-loss-not-functioning/19165 "2021-10-04T11:29:26Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![cervids-abthain-2](https://avatars.discourse-cdn.com/v4/letter/c/d78d45/32.png) [@cervids-abthain-2](https://community.deriv.com/u/cervids-abthain-2)\ **Post date:** [October 4, 2021, 11:29am UTC](https://community.deriv.com/t/mt5-stop-loss-not-functioning/19165/1 "2021-10-04T11:29:26Z")
hello. am entering trades in mt5 but the stop loss is not functioning… all the profit and capital is being taken away… what is the problem ---
**Author:** ![analgia-akerite-2](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@analgia-akerite-2](https://community.deriv.com/u/analgia-akerite-2)\ **Post date:** [March 3, 2025, 1:39pm UTC](https://community.deriv.com/t/mt5-stop-loss-not-functioning/19165/2 "2025-03-03T13:39:06Z")
Why is stop loss and take profit not working ---
**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\ **Post date:** [March 14, 2025, 7:23pm UTC](https://community.deriv.com/t/mt5-stop-loss-not-functioning/19165/3 "2025-03-14T19:23:31Z")
Dear @analgia-akerite-2, thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.