# My accoount was not credited.

**URL:** <https://community.deriv.com/t/my-accoount-was-not-credited/4917>\
**Category:** Payments & Transactions\
**Created:** [September 12, 2020, 12:34am UTC](https://community.deriv.com/t/my-accoount-was-not-credited/4917 "2020-09-12T00:34:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![canners-ablates-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/canners-ablates-2/32/596_2.png) [@canners-ablates-2](https://community.deriv.com/u/canners-ablates-2)\
**Post date:** [September 12, 2020, 12:34am UTC](https://community.deriv.com/t/my-accoount-was-not-credited/4917/1 "2020-09-12T00:34:05Z")

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What do i do if i deposited and my acount did not credited and i have been debited on my skrill account

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 13, 2022, 6:39am UTC](https://community.deriv.com/t/my-accoount-was-not-credited/4917/2 "2022-01-13T06:39:24Z")

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Hi @canners-ablates-2, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.