# My account cannot withdraw..it keeps writing "permission denied"

**URL:** <https://community.deriv.com/t/my-account-cannot-withdraw-it-keeps-writing-permission-denied/32715>\
**Category:** Payments & Transactions\
**Created:** [June 28, 2022, 3:56am UTC](https://community.deriv.com/t/my-account-cannot-withdraw-it-keeps-writing-permission-denied/32715 "2022-06-28T03:56:13Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![chebeck-acyloxy-2](https://avatars.discourse-cdn.com/v4/letter/c/e99b99/32.png) [@chebeck-acyloxy-2](https://community.deriv.com/u/chebeck-acyloxy-2)\
**Post date:** [June 28, 2022, 3:56am UTC](https://community.deriv.com/t/my-account-cannot-withdraw-it-keeps-writing-permission-denied/32715/1 "2022-06-28T03:56:13Z")

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![Untitled](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/b/b95f2fab40a03c698e9a4f7b050fca0333700e38.jpeg)

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [June 28, 2022, 5:16am UTC](https://community.deriv.com/t/my-account-cannot-withdraw-it-keeps-writing-permission-denied/32715/2 "2022-06-28T05:16:28Z")

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Hello, @chebeck-acyloxy-2 . Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/)

### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)

Regards,

[Deriv.com](http://deriv.com/)

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**Author:** ![baggage-agamian-2](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@baggage-agamian-2](https://community.deriv.com/u/baggage-agamian-2)\
**Post date:** [June 24, 2023, 3:53pm UTC](https://community.deriv.com/t/my-account-cannot-withdraw-it-keeps-writing-permission-denied/32715/3 "2023-06-24T15:53:11Z")

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@chebeck-acyloxy-2 - Has your problem been resolved? Have you received the payment?

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [June 26, 2023, 4:13am UTC](https://community.deriv.com/t/my-account-cannot-withdraw-it-keeps-writing-permission-denied/32715/4 "2023-06-26T04:13:15Z")

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Hi @baggage-agamian-2 Thank you for your post. Do you encounter the same error as above? We recommend you reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.