# My account ís closed due to being inactive and i want it activated back

**URL:** <https://community.deriv.com/t/my-account-is-closed-due-to-being-inactive-and-i-want-it-activated-back/18522>\
**Category:** Accounts\
**Created:** [September 28, 2021, 6:40pm UTC](https://community.deriv.com/t/my-account-is-closed-due-to-being-inactive-and-i-want-it-activated-back/18522 "2021-09-28T18:40:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![chrotta-acratia-2](https://avatars.discourse-cdn.com/v4/letter/c/d26b3c/32.png) [@chrotta-acratia-2](https://community.deriv.com/u/chrotta-acratia-2)\
**Post date:** [September 28, 2021, 6:40pm UTC](https://community.deriv.com/t/my-account-is-closed-due-to-being-inactive-and-i-want-it-activated-back/18522/1 "2021-09-28T18:40:30Z")

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due to being inactive my account was closedand i want it activated back

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 25, 2022, 4:51pm UTC](https://community.deriv.com/t/my-account-is-closed-due-to-being-inactive-and-i-want-it-activated-back/18522/2 "2022-01-25T16:51:13Z")

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Hi [chrotta-acratia-2](https://community.deriv.com/u/chrotta-acratia-2),

Could you please let us know if you are talking about your MetaTrader 5 (MT5) account?

If yes, kindly be informed that MT5 real accounts will be closed and archived after 30 days of inactivity.

In this case, you may proceed to create your new MetaTrader 5 (MT5) account by following this link [Deriv App | Deriv 1](https://app.deriv.com/mt5).

Thank you for being part of our Deriv community!

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**Author:** ![asellus-adawing-2](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@asellus-adawing-2](https://community.deriv.com/u/asellus-adawing-2)\
**Post date:** [February 20, 2022, 3:56pm UTC](https://community.deriv.com/t/my-account-is-closed-due-to-being-inactive-and-i-want-it-activated-back/18522/3 "2022-02-20T15:56:23Z")

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What if the account wasnt even inactive and i have money in that account

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [February 24, 2022, 3:46pm UTC](https://community.deriv.com/t/my-account-is-closed-due-to-being-inactive-and-i-want-it-activated-back/18522/4 "2022-02-24T15:46:37Z")

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Hi [asellus-adawing-2](https://community.deriv.com/u/asellus-adawing-2),

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve your issues as quickly as possible.

Thank you for being part of our Deriv community!