My account till now has not been verified

You guys have the worst customer care ever, only your robot answering matchings , for weeks you received my documents and you said I should give you guys 2 to 3 days is over 3 weeks now and my ACC is yet not attended to, you guys are terrible, customer care is zero,

Hi @bonkers-acantha-2, we’re sorry that you feel that way. Please refer to our article on Document needed to unlock the account.

If this is not the case, to protect your account’s data, please contact our customer support team via LiveChat by clicking on the LiveChat button. If there are no agents available to respond, please click on the submit a ticket button and we will contact you further via email. We will be more than happy to help you further.

Contact Us | Online Trading |

Online trading with Deriv | Simple. Flexible. Reliable.