# M'y adresse not process for vérification since 5 days

**URL:** <https://community.deriv.com/t/my-adresse-not-process-for-verification-since-5-days/39938>\
**Category:** General Discussion\
**Created:** [November 23, 2022, 9:14am UTC](https://community.deriv.com/t/my-adresse-not-process-for-verification-since-5-days/39938 "2022-11-23T09:14:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cascrom-acinose-2](https://avatars.discourse-cdn.com/v4/letter/c/d78d45/32.png) [@cascrom-acinose-2](https://community.deriv.com/u/cascrom-acinose-2)\
**Post date:** [November 23, 2022, 9:14am UTC](https://community.deriv.com/t/my-adresse-not-process-for-verification-since-5-days/39938/1 "2022-11-23T09:14:25Z")

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Hello Dear community. What Can I do if my adresse is not process for vérification since 5 days?

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [November 23, 2022, 6:26pm UTC](https://community.deriv.com/t/my-adresse-not-process-for-verification-since-5-days/39938/2 "2022-11-23T18:26:51Z")

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Dear @cascrom-acinose-2, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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