# My balance went to negative plz how to reset it

**URL:** https://community.deriv.com/t/my-balance-went-to-negative-plz-how-to-reset-it/33404
**Category:** General Discussion
**Created:** [July 13, 2022, 5:23pm UTC](https://community.deriv.com/t/my-balance-went-to-negative-plz-how-to-reset-it/33404 "2022-07-13T17:23:32Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![circlet-adelges-2](https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/32.png) [@circlet-adelges-2](https://community.deriv.com/u/circlet-adelges-2)
#### Post date: [July 13, 2022, 5:23pm UTC](https://community.deriv.com/t/my-balance-went-to-negative-plz-how-to-reset-it/33404/1 "2022-07-13T17:23:33Z")

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My balance goes to negative plz help i want to trade

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### Author: ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)
#### Post date: [July 14, 2022, 3:57am UTC](https://community.deriv.com/t/my-balance-went-to-negative-plz-how-to-reset-it/33404/2 "2022-07-14T03:57:10Z")

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Dear Circlet, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)