# My card withdrawal is 5 days now and no payment

**URL:** <https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128>\
**Category:** Payments & Transactions\
**Created:** [August 20, 2020, 11:02am UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128 "2020-08-20T11:02:50Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![byssoid-acceder-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/byssoid-acceder-2/32/472_2.png) [@byssoid-acceder-2](https://community.deriv.com/u/byssoid-acceder-2)\
**Post date:** [August 20, 2020, 11:02am UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128/1 "2020-08-20T11:02:50Z")

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I effected withdrawal through my Card since 13th August 2020 but up till now no funds recieved.

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**Author:** ![visionpips](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@visionpips](https://community.deriv.com/u/visionpips)\
**Post date:** [August 21, 2020, 9:08am UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128/2 "2020-08-21T09:08:21Z")

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try other withdrawal methods

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**Author:** ![chilies-acanths-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/chilies-acanths-2/32/1259_2.png) [@chilies-acanths-2](https://community.deriv.com/u/chilies-acanths-2)\
**Post date:** [August 22, 2020, 6:14am UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128/3 "2020-08-22T06:14:45Z")

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Seriously their cashier is currently annoying…  
Nothing is working from that area now…  
Can’t withdraw to my card also can’t use crypto as the link keep expiring on the first click…  
Please you guys should help rectify this problem…  
I made a complaint since 2days now none has replied… That is unfair.

@annsibi  
@NazeemaAli  
@DerivSupport

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**Author:** ![babiest-acantha-2](https://avatars.discourse-cdn.com/v4/letter/b/b9bd4f/32.png) [@babiest-acantha-2](https://community.deriv.com/u/babiest-acantha-2)\
**Post date:** [August 26, 2020, 7:42am UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128/4 "2020-08-26T07:42:46Z")

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Withdrew on the 5th of August but still no payment

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**Author:** ![byssoid-acceder-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/byssoid-acceder-2/32/472_2.png) [@byssoid-acceder-2](https://community.deriv.com/u/byssoid-acceder-2)\
**Post date:** [August 26, 2020, 7:56am UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128/5 "2020-08-26T07:56:16Z")

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Deriv need to tell us what is happening because many people are lossing comfident already.

Timothy Ifraimu

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**Author:** ![babiest-acantha-2](https://avatars.discourse-cdn.com/v4/letter/b/b9bd4f/32.png) [@babiest-acantha-2](https://community.deriv.com/u/babiest-acantha-2)\
**Post date:** [August 26, 2020, 8:12am UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128/6 "2020-08-26T08:12:18Z")

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![Screenshot_20200826-095936_Samsung Internet Beta](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/1X/9040180300154d87b8973431c87085700b4d8287.jpeg) this is what I was told yet I withdrew 10usd from 22

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**Author:** ![chakazi-accerse-2](https://avatars.discourse-cdn.com/v4/letter/c/e495f1/32.png) [@chakazi-accerse-2](https://community.deriv.com/u/chakazi-accerse-2)\
**Post date:** [September 18, 2020, 9:21am UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128/7 "2020-09-18T09:21:16Z")

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Am having same problem here mine is 15days now

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**Author:** ![argasid-acarine-2](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@argasid-acarine-2](https://community.deriv.com/u/argasid-acarine-2)\
**Post date:** [October 20, 2020, 5:15pm UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128/8 "2020-10-20T17:15:53Z")

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Having the same issues, and it’s been over 2months…

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**Author:** ![annsibi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/annsibi/32/680_2.png) [@annsibi](https://community.deriv.com/u/annsibi)\
**Post date:** [December 17, 2020, 6:22am UTC](https://community.deriv.com/t/my-card-withdrawal-is-5-days-now-and-no-payment/3128/9 "2020-12-17T06:22:22Z")

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Apologies for the inconvenience caused. If you are still facing issues with your deposit, we would recommend you to try a different payment method or our P2P feature: [https://app.deriv.com/cashier/p2p](https://app.deriv.com/cashier/p2p)
