# My cashier is blocked

**URL:** <https://community.deriv.com/t/my-cashier-is-blocked/7879>\
**Category:** Payments & Transactions\
**Created:** [April 20, 2021, 10:38pm UTC](https://community.deriv.com/t/my-cashier-is-blocked/7879 "2021-04-20T22:38:33Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![birring-abseils-2](https://avatars.discourse-cdn.com/v4/letter/b/278dde/32.png) [@birring-abseils-2](https://community.deriv.com/u/birring-abseils-2)\
**Post date:** [April 20, 2021, 10:38pm UTC](https://community.deriv.com/t/my-cashier-is-blocked/7879/1 "2021-04-20T22:38:33Z")

</div>

Hi can you please help me with my account i have been trying to deposit money in my deriv account via zing pay but is not going through I don’t know if is cashier’s fault or zinpay’s fault.

 ![Screenshot_20210420-235427_Chrome](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/1X/32a315195a0fa0acf2ce151e7ef6878def40b3d5.jpeg)

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [February 24, 2022, 4:51am UTC](https://community.deriv.com/t/my-cashier-is-blocked/7879/2 "2022-02-24T04:51:16Z")

</div>

Hi @birring-abseils-2, thank you for posting in our Deriv Community. You may refer to [Zingpay Customer Redirected Error](https://community.deriv.com/t/zingpay-customer-redirected-error/26856) for more information.

---

<div class="post-metadata">

**Author:** ![calando-acedias-2](https://avatars.discourse-cdn.com/v4/letter/c/41988e/32.png) [@calando-acedias-2](https://community.deriv.com/u/calando-acedias-2)\
**Post date:** [February 27, 2022, 3:39pm UTC](https://community.deriv.com/t/my-cashier-is-blocked/7879/3 "2022-02-27T15:39:12Z")

</div>

Se me acaba de bloquear mi cajero y no puedo transferir mi saldo en dólares a sintéticos

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [March 10, 2022, 10:39am UTC](https://community.deriv.com/t/my-cashier-is-blocked/7879/4 "2022-03-10T10:39:06Z")

</div>

Hi @calando-acedias-2, thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

---

<div class="post-metadata">

**Author:** ![breaded-adeptly-2](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@breaded-adeptly-2](https://community.deriv.com/u/breaded-adeptly-2)\
**Post date:** [May 10, 2022, 2:29pm UTC](https://community.deriv.com/t/my-cashier-is-blocked/7879/5 "2022-05-10T14:29:34Z")

</div>

hie,  
im failing log the “cashier locked” quiry with live chat, that option is not appearing anywhere, keeps taking me in circles.

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [May 11, 2022, 10:41am UTC](https://community.deriv.com/t/my-cashier-is-blocked/7879/6 "2022-05-11T10:41:56Z")

</div>

Hi @breaded-adeptly-2 , thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible