# My cashier is disabled

**URL:** <https://community.deriv.com/t/my-cashier-is-disabled/88348>\
**Category:** General Discussion\
**Created:** [July 14, 2025, 10:27am UTC](https://community.deriv.com/t/my-cashier-is-disabled/88348 "2025-07-14T10:27:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bitting-allover-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bitting-allover-2/32/8433_2.png) [@bitting-allover-2](https://community.deriv.com/u/bitting-allover-2)\
**Post date:** [July 14, 2025, 10:27am UTC](https://community.deriv.com/t/my-cashier-is-disabled/88348/1 "2025-07-14T10:27:14Z")

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My identity and address is verified but my cashier is disabled. Can you please assist?

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**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\
**Post date:** [July 15, 2025, 7:54pm UTC](https://community.deriv.com/t/my-cashier-is-disabled/88348/2 "2025-07-15T19:54:20Z")

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Hi @bitting-allover-2, we apologize for the inconvenience caused. Thank you for allowing us to investigate your feedback further.

We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via live chat or WhatsApp. Thank you for your understanding!

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