# My cashier is locked **URL:** \ **Category:** Payments & Transactions\ **Created:** [October 9, 2020, 5:56am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625 "2020-10-09T05:56:33Z")\ **Posts on this page:** 17\ **Page:** 2
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [September 6, 2022, 11:48am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/21 "2022-09-06T11:48:35Z")
Hello, @brigued-adsmith-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/f/f13ec06f5fca028e85a6285601af8cdc299067ec.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894) ### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894) Trading platforms designed with you in mind. ---
**Author:** ![becurst-acouasm-2](https://avatars.discourse-cdn.com/v4/letter/b/87869e/32.png) [@becurst-acouasm-2](https://community.deriv.com/u/becurst-acouasm-2)\ **Post date:** [November 18, 2022, 7:15pm UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/22 "2022-11-18T19:15:37Z")
Please help i cant deposit my cashier is locked ---
**Author:** ![blandly-additum-2](https://avatars.discourse-cdn.com/v4/letter/b/838e76/32.png) [@blandly-additum-2](https://community.deriv.com/u/blandly-additum-2)\ **Post date:** [November 20, 2022, 1:40am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/23 "2022-11-20T01:40:05Z")
> [@becurst-acouasm-2](#): > > Please help i cant deposit my cashier is locked hi my cashier is also locked and i cant deposit via visa ,how long do they take to review the required documents that i sent ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [November 22, 2022, 3:33am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/24 "2022-11-22T03:33:35Z")
Hello, @becurst-acouasm-2 @blandly-additum-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![Velardin9](https://avatars.discourse-cdn.com/v4/letter/v/839c29/32.png) [@Velardin9](https://community.deriv.com/u/Velardin9)\ **Post date:** [November 30, 2022, 8:34am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/25 "2022-11-30T08:34:13Z")
Como faco para entrar em contato? via livechat? tou a comecar a achar que querem nos roubar porque esse processo deveria ser facil de resolver ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [November 30, 2022, 8:48am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/26 "2022-11-30T08:48:40Z")
Caro @Velardin9, obrigado por se juntar à comunidade! Lamentamos observar isso. Nosso Suporte ao Cliente está disponível 24 horas por dia, 7 dias por semana, entre em contato conosco via LiveChat, para melhor assistência e proteção dos dados da sua conta. Trabalharemos com você para resolver quaisquer problemas o mais rápido possível. ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/) ### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.](http://deriv.com/?_ga=2.227810013.1393637564.1658297084-535439446.1657619680)com ---
**Author:** ![chocked-aegagri-2](https://avatars.discourse-cdn.com/v4/letter/c/3bc359/32.png) [@chocked-aegagri-2](https://community.deriv.com/u/chocked-aegagri-2)\ **Post date:** [December 1, 2022, 7:28pm UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/27 "2022-12-01T19:28:46Z")
I want to know how to unlock my cashier ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [December 2, 2022, 6:33am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/28 "2022-12-02T06:33:27Z")
Dear @chocked-aegagri-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/) ### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.](http://deriv.com/?_ga=2.227810013.1393637564.1658297084-535439446.1657619680)com ---
**Author:** ![beagles-aeneous-2](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@beagles-aeneous-2](https://community.deriv.com/u/beagles-aeneous-2)\ **Post date:** [February 17, 2023, 7:14pm UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/29 "2023-02-17T19:14:54Z")
Can u please tell me hw there helped u unlock your cashier ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [February 22, 2023, 5:05am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/30 "2023-02-22T05:05:59Z")
Hi @beagles-aeneous-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![alterer-adepter-2](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@alterer-adepter-2](https://community.deriv.com/u/alterer-adepter-2)\ **Post date:** [June 14, 2023, 3:36pm UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/31 "2023-06-14T15:36:45Z")
Hi have tried to withdraw from binary and my cashier not working please help ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [June 15, 2023, 3:39am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/32 "2023-06-15T03:39:27Z")
Dear @alterer-adepter-2, thank you for joining our community! We are sorry to hear this. Kindly be informed that we would have to run further checks on your account to assist you further. Therefore, please reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
**Author:** ![animose-ageless-2](https://avatars.discourse-cdn.com/v4/letter/a/9f8e36/32.png) [@animose-ageless-2](https://community.deriv.com/u/animose-ageless-2)\ **Post date:** [December 5, 2023, 5:53am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/33 "2023-12-05T05:53:05Z")
help me to unlock my cashier ---
**Author:** ![bryozoa-adeemed-2](https://avatars.discourse-cdn.com/v4/letter/b/3e96dc/32.png) [@bryozoa-adeemed-2](https://community.deriv.com/u/bryozoa-adeemed-2)\ **Post date:** [March 27, 2024, 3:50am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/34 "2024-03-27T03:50:45Z")
Same problam faceing from 1 week ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [March 28, 2024, 4:52am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/35 "2024-03-28T04:52:12Z")
Hello @bryozoa-adeemed-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you! > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
**Author:** ![cassata-alchemy-2](https://avatars.discourse-cdn.com/v4/letter/c/8baadc/32.png) [@cassata-alchemy-2](https://community.deriv.com/u/cassata-alchemy-2)\ **Post date:** [September 25, 2024, 6:50pm UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/37 "2024-09-25T18:50:02Z")
Kindly My cashier is loked I want to unlock ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [September 26, 2024, 9:34am UTC](https://community.deriv.com/t/my-cashier-is-locked/5625/38 "2024-09-26T09:34:26Z")
Hi @cassata-alchemy-2, Thank you for contacting us. Upon checking further on your account, we noticed the respective team has responded to you via email with Ticket ID: LE9HL. We recommend you refer to the email sent to you for more clarification. We hope the above information is helpful. Thank you. We’re here to help! If you have any other questions, just drop us a message on [Live Chat or WhatsApp](https://deriv.com/contact-us). Not a member yet? No worries! Click [here](https://deriv.link/signup-community) to register and join us. > **[Sign Up | Open a trading account | Deriv](https://deriv.com/signup?utm_campaign=community-response&utm_medium=social-group&utm_source=community)** > > Sign up for a demo trading account on Deriv.com. Practice trading with a demo account before going live with a real account. [Previous page](https://community.deriv.com/t/my-cashier-is-locked/5625.md?page=1)