# my cashier lock how unlock this **URL:** \ **Category:** Payments & Transactions\ **Created:** [September 6, 2021, 2:38pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800 "2021-09-06T14:38:40Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![budwood-acrasia-2](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@budwood-acrasia-2](https://community.deriv.com/u/budwood-acrasia-2)\ **Post date:** [September 6, 2021, 2:38pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/1 "2021-09-06T14:38:40Z")
place help me 🙏 🙏 🙏 🙏 🙏 🙏 🙏 ---
**Author:** ![bethorn-abroach-2](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@bethorn-abroach-2](https://community.deriv.com/u/bethorn-abroach-2)\ **Post date:** [September 8, 2021, 4:00pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/2 "2021-09-08T16:00:02Z")
Please help me too I’m struggling ---
**Author:** ![buckeye-acrogen-2](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@buckeye-acrogen-2](https://community.deriv.com/u/buckeye-acrogen-2)\ **Post date:** [October 17, 2021, 5:27pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/3 "2021-10-17T17:27:08Z")
Por favor me ajude também estou lutando, já passou mais de horas e continua bloqueada para depósito via pix. ---
**Author:** ![claries-acquiet-2](https://avatars.discourse-cdn.com/v4/letter/c/919ad9/32.png) [@claries-acquiet-2](https://community.deriv.com/u/claries-acquiet-2)\ **Post date:** [November 4, 2021, 6:04am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/4 "2021-11-04T06:04:10Z")
Please help me unlock my cashier ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [November 4, 2021, 8:57pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/5 "2021-11-04T20:57:39Z")
@claries-acquiet-2 ,. If your cashier is locked, then follow the instructions given to you and unlock it. Check your notification icon for it. ---
**Author:** ![classic-acronal-2](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@classic-acronal-2](https://community.deriv.com/u/classic-acronal-2)\ **Post date:** [November 13, 2021, 5:06am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/6 "2021-11-13T05:06:39Z")
pleas, help to unlock my cashier ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [November 14, 2021, 12:27pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/7 "2021-11-14T12:27:56Z")
@classic-acronal-2 ,. Follow the directions given to those above and unlock it. The same applies to you. ---
**Author:** ![beswarm-acetars-2](https://avatars.discourse-cdn.com/v4/letter/b/dec6dc/32.png) [@beswarm-acetars-2](https://community.deriv.com/u/beswarm-acetars-2)\ **Post date:** [November 29, 2021, 9:04am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/8 "2021-11-29T09:04:57Z")
My cashier is locked too and I’ve followed the instructions in the live chart…it doesn’t say anything on how to unlock it ---
**Author:** ![caliban-acouchy-2](https://avatars.discourse-cdn.com/v4/letter/c/f475e1/32.png) [@caliban-acouchy-2](https://community.deriv.com/u/caliban-acouchy-2)\ **Post date:** [December 2, 2021, 3:55pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/9 "2021-12-02T15:55:55Z")
My number is CR2668759 can you please unlock my cashier please ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [December 2, 2021, 8:39pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/10 "2021-12-02T20:39:26Z")
@beswarm-acetars-2 ,. Take a screenshot of the reply you see there and drop it here let me see. ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [December 2, 2021, 8:40pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/11 "2021-12-02T20:40:00Z")
@caliban-acouchy-2 ,. What was the message you received? Share the screenshot here? ---
**Author:** ![caliban-acouchy-2](https://avatars.discourse-cdn.com/v4/letter/c/f475e1/32.png) [@caliban-acouchy-2](https://community.deriv.com/u/caliban-acouchy-2)\ **Post date:** [December 3, 2021, 4:19am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/12 "2021-12-03T04:19:53Z")
Hi my cashier Is locked how do I unlock it please help my account number is CR2668759 ![Screenshot_20211203-061521](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/1/1e1d70c3156cc0d44e651d7956d9d84764d3fad0.png) ---
**Author:** ![caliban-acouchy-2](https://avatars.discourse-cdn.com/v4/letter/c/f475e1/32.png) [@caliban-acouchy-2](https://community.deriv.com/u/caliban-acouchy-2)\ **Post date:** [December 3, 2021, 4:24am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/13 "2021-12-03T04:24:45Z")
Must I share the message from you Or the message from via live chat because I tried to contact via live chat but they can’t help to unlock my cashier account number is CR2668759 ![Screenshot_20211203-061600](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/b/b3ce0bb9727d55139e79e2decc5adc884b0f9568.png) ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [December 3, 2021, 5:23am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/14 "2021-12-03T05:23:40Z")
@caliban-acouchy-2 ,. Check your notification icon for information on how to unlock it. But if it’s not there, then it’s only via the live chat that you can have it resolved. ---
**Author:** ![canvass-adjiger-2](https://avatars.discourse-cdn.com/v4/letter/c/74df32/32.png) [@canvass-adjiger-2](https://community.deriv.com/u/canvass-adjiger-2)\ **Post date:** [June 13, 2022, 11:52am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/15 "2022-06-13T11:52:50Z")
My cashier is locked, how can I unlock the cashier? ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [June 14, 2022, 4:24am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/16 "2022-06-14T04:24:20Z")
Hi @canvass-adjiger-2, thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![beefily-agaroid-2](https://avatars.discourse-cdn.com/v4/letter/b/a183cd/32.png) [@beefily-agaroid-2](https://community.deriv.com/u/beefily-agaroid-2)\ **Post date:** [February 10, 2024, 3:52pm UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/17 "2024-02-10T15:52:01Z")
Ola solicitei um saque dia 07 de fevereiro 2024 no valor de $12 usd para o id de rastreamento 45773190 via pix , e até agora não recebi, isso nunca aconteceu .Pode me ajudar ?No site de voçes diz que é 1 dia util , mas já faz 4 dias e nada ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [February 18, 2024, 5:55am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800/18 "2024-02-18T05:55:35Z")
Olá @beefily-agaroid-2 , sentimos muito pelo inconveniente. Para acertar as coisas, nossa equipe já entrou em contato com você por e-mail para resolver seu caso. Se você tiver mais dúvidas ou problemas, não hesite em nos contatar através do LiveChat. Estamos aqui para ajudar e teremos o maior prazer em ajudá-lo ainda mais. Obrigado! > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind.