# My fund balance got deducted

**URL:** <https://community.deriv.com/t/my-fund-balance-got-deducted/46818>\
**Category:** General Discussion\
**Created:** [February 14, 2023, 3:46am UTC](https://community.deriv.com/t/my-fund-balance-got-deducted/46818 "2023-02-14T03:46:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![calcine-affeard-2](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@calcine-affeard-2](https://community.deriv.com/u/calcine-affeard-2)\
**Post date:** [February 14, 2023, 3:46am UTC](https://community.deriv.com/t/my-fund-balance-got-deducted/46818/1 "2023-02-14T03:46:48Z")

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Yesterday I fund mu account using bitcoin. after traslating to usd my balance was deducted to almost the half

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [February 14, 2023, 4:45am UTC](https://community.deriv.com/t/my-fund-balance-got-deducted/46818/2 "2023-02-14T04:45:59Z")

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Dear Calcine, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)
