# My money been frozen

**URL:** <https://community.deriv.com/t/my-money-been-frozen/35614>\
**Category:** FAQ\
**Created:** [August 30, 2022, 8:40am UTC](https://community.deriv.com/t/my-money-been-frozen/35614 "2022-08-30T08:40:17Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![acapnia-adonist-2](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@acapnia-adonist-2](https://community.deriv.com/u/acapnia-adonist-2)\
**Post date:** [August 30, 2022, 8:40am UTC](https://community.deriv.com/t/my-money-been-frozen/35614/1 "2022-08-30T08:40:17Z")

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I unable to withdraw the money from the trading account to bank account due to the funds been frozen. I want the money be transfer to the bank account or my CR account

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [August 31, 2022, 6:33am UTC](https://community.deriv.com/t/my-money-been-frozen/35614/2 "2022-08-31T06:33:10Z")

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Dear Acapnia, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com)**
>
> Trading platforms designed with you in mind.

[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/)

Have any query or need assistance, check out the details to call our international help desk and our email ID. Feel free to contact us anytime!

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**Author:** ![canular-aethers-2](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@canular-aethers-2](https://community.deriv.com/u/canular-aethers-2)\
**Post date:** [February 22, 2023, 11:40pm UTC](https://community.deriv.com/t/my-money-been-frozen/35614/3 "2023-02-22T23:40:02Z")

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Give my money please

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**Author:** ![canular-aethers-2](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@canular-aethers-2](https://community.deriv.com/u/canular-aethers-2)\
**Post date:** [February 22, 2023, 11:41pm UTC](https://community.deriv.com/t/my-money-been-frozen/35614/4 "2023-02-22T23:41:27Z")

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Give my money please 😢

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**Author:** ![canular-aethers-2](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@canular-aethers-2](https://community.deriv.com/u/canular-aethers-2)\
**Post date:** [February 22, 2023, 11:43pm UTC](https://community.deriv.com/t/my-money-been-frozen/35614/5 "2023-02-22T23:43:10Z")

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They are bothering me by asking for usd without giving me my money. The money receipt is not even presented through p2p.