# My Money is locked in my cashier due to using a different bank account. I would like to unlock my account I have used live chat but it didn't get me far....

**URL:** <https://community.deriv.com/t/my-money-is-locked-in-my-cashier-due-to-using-a-different-bank-account-i-would-like-to-unlock-my-account-i-have-used-live-chat-but-it-didnt-get-me-far/88355>\
**Category:** Deriv P2P\
**Tags:** derivx\
**Created:** [July 15, 2025, 9:00pm UTC](https://community.deriv.com/t/my-money-is-locked-in-my-cashier-due-to-using-a-different-bank-account-i-would-like-to-unlock-my-account-i-have-used-live-chat-but-it-didnt-get-me-far/88355 "2025-07-15T21:00:24Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bettong-alkalin-2](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@bettong-alkalin-2](https://community.deriv.com/u/bettong-alkalin-2)\
**Post date:** [July 15, 2025, 9:00pm UTC](https://community.deriv.com/t/my-money-is-locked-in-my-cashier-due-to-using-a-different-bank-account-i-would-like-to-unlock-my-account-i-have-used-live-chat-but-it-didnt-get-me-far/88355/1 "2025-07-15T21:00:24Z")

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My Money is locked in my account due to using a different bank account. I would really like to unlock my cashier in order for me to carry on with trades. Please help me