# My payment is in under despute why? **URL:** https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527 **Category:** Deriv P2P **Created:** [March 5, 2022, 11:32am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527 "2022-03-05T11:32:36Z") **Posts on this page:** 10 **Page:** 1
### Author: ![bedless-actinic-2](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@bedless-actinic-2](https://community.deriv.com/u/bedless-actinic-2) #### Post date: [March 5, 2022, 11:32am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/1 "2022-03-05T11:32:36Z")
Buyers doesn’t sent amount to me he sent to someone. He did anilkumar2@ybl instead of nanilkumar2@ybl. He sent to wrong guy now he is asking me to release. I want my money back. Neither he is not going to bank regarding this issue. I need my money please close this despute ---
### Author: ![bedless-actinic-2](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@bedless-actinic-2](https://community.deriv.com/u/bedless-actinic-2) #### Post date: [March 5, 2022, 11:33am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/2 "2022-03-05T11:33:40Z")
I need to withdraw my amount ---
### Author: ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1) #### Post date: [March 10, 2022, 10:21am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/3 "2022-03-10T10:21:29Z")
Hi @bedless-actinic-2, thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. ---
### Author: ![beblood-abomine-2](https://avatars.discourse-cdn.com/v4/letter/b/e495f1/32.png) [@beblood-abomine-2](https://community.deriv.com/u/beblood-abomine-2) #### Post date: [August 10, 2022, 9:55am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/5 "2022-08-10T09:55:50Z")
![Screenshot_2022-08-10-14-32-27-05_3323889e39b9405699acb2bd05297bbe](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/4/4dc1ba7bf29c1580090e7aa430fe8984242b3dd2.jpeg) ---
### Author: ![beblood-abomine-2](https://avatars.discourse-cdn.com/v4/letter/b/e495f1/32.png) [@beblood-abomine-2](https://community.deriv.com/u/beblood-abomine-2) #### Post date: [August 10, 2022, 9:56am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/6 "2022-08-10T09:56:54Z")
Same issues i don’t receive money and now my order is under dispute ---
### Author: ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1) #### Post date: [August 10, 2022, 10:13am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/7 "2022-08-10T10:13:12Z")
Dear @beblood-abomine-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/) ### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.com](http://deriv.com/) ---
### Author: ![antical-adossee-2](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@antical-adossee-2](https://community.deriv.com/u/antical-adossee-2) #### Post date: [August 20, 2022, 11:34pm UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/8 "2022-08-20T23:34:06Z")
![Screenshot_20220820-081400](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/1/1c05a06f7e9f97866428f5ac6e6246bc32f29658.jpeg) i have raised a dispute early in the morning and haven’t received any help. The 12 hour period has already elapsed and there are no agents to help me on the live chat. The buyer did not even communicate or pay anything to my account ---
### Author: ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin) #### Post date: [August 22, 2022, 4:07am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/9 "2022-08-22T04:07:36Z")
Hello, @antical-adossee-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
### Author: ![atropal-aerials-2](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@atropal-aerials-2](https://community.deriv.com/u/atropal-aerials-2) #### Post date: [February 20, 2024, 3:09pm UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/10 "2024-02-20T15:09:53Z")
I didn’t receive payment for my ad and my order is under dispute help me to restore my funds please ---
### Author: ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv) #### Post date: [February 21, 2024, 8:38am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527/11 "2024-02-21T08:38:57Z")
Hi @atropal-aerials-2 , we apologize for any inconvenience caused. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding! > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind.