# My refund is yet to be received in December 21st **URL:** \ **Category:** General Discussion\ **Created:** [January 3, 2025, 8:28am UTC](https://community.deriv.com/t/my-refund-is-yet-to-be-received-in-december-21st/87746 "2025-01-03T08:28:19Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![adaptor-adsmith-2](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@adaptor-adsmith-2](https://community.deriv.com/u/adaptor-adsmith-2)\ **Post date:** [January 3, 2025, 8:28am UTC](https://community.deriv.com/t/my-refund-is-yet-to-be-received-in-december-21st/87746/1 "2025-01-03T08:28:19Z")
Please I really need my refund as soon as possible, after making a deposit of 50 on 21st of December from bank transfer, till this very moment the fund never reflects in my account I was told there will be a refund, yet I don’t see any money, another deposit done this morning of 10$ same thing repeat itself please I need all my money back as soon as possible. This is a very bad experiencing this at the beginning of a year ---
**Author:** ![Ridzuan\_deriv](https://avatars.discourse-cdn.com/v4/letter/r/ee59a6/32.png) [@Ridzuan\_deriv](https://community.deriv.com/u/Ridzuan_deriv)\ **Post date:** [January 6, 2025, 3:59am UTC](https://community.deriv.com/t/my-refund-is-yet-to-be-received-in-december-21st/87746/2 "2025-01-06T03:59:49Z")
Hello @adaptor-adsmith-2, we’re truly sorry for the inconvenience. We want to assure you that addressing your concern is our top priority. We know waiting can be frustrating. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you! > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.