# My VISA exist under different customer

**URL:** <https://community.deriv.com/t/my-visa-exist-under-different-customer/9257>\
**Category:** Payments & Transactions\
**Created:** [May 14, 2021, 4:36pm UTC](https://community.deriv.com/t/my-visa-exist-under-different-customer/9257 "2021-05-14T16:36:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bedewer-acinary-2](https://avatars.discourse-cdn.com/v4/letter/b/e0b2c6/32.png) [@bedewer-acinary-2](https://community.deriv.com/u/bedewer-acinary-2)\
**Post date:** [May 14, 2021, 4:36pm UTC](https://community.deriv.com/t/my-visa-exist-under-different-customer/9257/1 "2021-05-14T16:36:57Z")

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i helped out a friend by depositing in his Deriv account but now that i have my own account it the deposit cannot proceed.The visa Card is under my Name as with my Deriv Account.

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 29, 2022, 7:58am UTC](https://community.deriv.com/t/my-visa-exist-under-different-customer/9257/2 "2022-01-29T07:58:50Z")

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Hi @bedewer-acinary-2 , kindly take note that clients are not allowed to share payment methods for both deposit and/or withdrawal. Following this, your Deriv account’s cashier is locked. For instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.