# My withdrawal is locked but why

**URL:** https://community.deriv.com/t/my-withdrawal-is-locked-but-why/15104
**Category:** Payments & Transactions
**Created:** [August 14, 2021, 4:43pm UTC](https://community.deriv.com/t/my-withdrawal-is-locked-but-why/15104 "2021-08-14T16:43:21Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![burrhel-acolous-2](https://avatars.discourse-cdn.com/v4/letter/b/b5a626/32.png) [@burrhel-acolous-2](https://community.deriv.com/u/burrhel-acolous-2)
#### Post date: [August 14, 2021, 4:43pm UTC](https://community.deriv.com/t/my-withdrawal-is-locked-but-why/15104/1 "2021-08-14T16:43:21Z")

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![Screenshot_2021-08-14-21-55-36-91](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/0/0328c62bb1a15fed7175d2a70defe7cac5a14487.jpeg)

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### Author: ![acreage-absvolt-2](https://avatars.discourse-cdn.com/v4/letter/a/9e8a1a/32.png) [@acreage-absvolt-2](https://community.deriv.com/u/acreage-absvolt-2)
#### Post date: [August 16, 2021, 6:55am UTC](https://community.deriv.com/t/my-withdrawal-is-locked-but-why/15104/2 "2021-08-16T06:55:35Z")

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I have same issue, please I need help

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### Author: ![bashful-acquent-2](https://avatars.discourse-cdn.com/v4/letter/b/9d8465/32.png) [@bashful-acquent-2](https://community.deriv.com/u/bashful-acquent-2)
#### Post date: [October 8, 2021, 5:55am UTC](https://community.deriv.com/t/my-withdrawal-is-locked-but-why/15104/3 "2021-10-08T05:55:33Z")

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I have same issue​:sleepy:😪… It been months I can’t even find the email