# my withdrawl is locked

**URL:** <https://community.deriv.com/t/my-withdrawl-is-locked/21211>\
**Category:** Payments & Transactions\
**Created:** [October 24, 2021, 3:43am UTC](https://community.deriv.com/t/my-withdrawl-is-locked/21211 "2021-10-24T03:43:34Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![adevism-acholia-2](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@adevism-acholia-2](https://community.deriv.com/u/adevism-acholia-2)\
**Post date:** [October 24, 2021, 3:43am UTC](https://community.deriv.com/t/my-withdrawl-is-locked/21211/1 "2021-10-24T03:43:34Z")

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I need help to unlocked my withdrawl

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [October 24, 2021, 6:34pm UTC](https://community.deriv.com/t/my-withdrawl-is-locked/21211/2 "2021-10-24T18:34:46Z")

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@adevism-acholia-2 ,. You need to state here exactly the message you received.  
Or you take a screenshot of the message you were sent and drop it here let me see so as to know how to assist.

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**Author:** ![bergall-acrisia-2](https://avatars.discourse-cdn.com/v4/letter/b/e9c0ed/32.png) [@bergall-acrisia-2](https://community.deriv.com/u/bergall-acrisia-2)\
**Post date:** [October 25, 2021, 1:39pm UTC](https://community.deriv.com/t/my-withdrawl-is-locked/21211/3 "2021-10-25T13:39:46Z")

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facing a similar situation …keeps on telling me " you cannot perform this action as your account is withdrawal locked."

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**Author:** ![buskers-acidify-2](https://avatars.discourse-cdn.com/v4/letter/b/3d9bf3/32.png) [@buskers-acidify-2](https://community.deriv.com/u/buskers-acidify-2)\
**Post date:** [October 31, 2021, 11:33am UTC](https://community.deriv.com/t/my-withdrawl-is-locked/21211/4 "2021-10-31T11:33:13Z")

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My Withadraw is locked I have need to help pls

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**Author:** ![buskers-acidify-2](https://avatars.discourse-cdn.com/v4/letter/b/3d9bf3/32.png) [@buskers-acidify-2](https://community.deriv.com/u/buskers-acidify-2)\
**Post date:** [October 31, 2021, 11:34am UTC](https://community.deriv.com/t/my-withdrawl-is-locked/21211/5 "2021-10-31T11:34:47Z")

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Dear sir pls solve my problem immidiatly

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [October 31, 2021, 1:36pm UTC](https://community.deriv.com/t/my-withdrawl-is-locked/21211/6 "2021-10-31T13:36:00Z")

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@buskers-acidify-2 ,. If your cashier is locked and withdrawal locked, then check your notification icon for instructions to unlock it.

See the circled place on the attached pic for where to find the icon:

 ![IMG_20211006_153210](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/0/0681aa44be65a76157da14e4f7b4697e609d611e.jpeg)

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**Author:** ![algazel-acreman-2](https://avatars.discourse-cdn.com/v4/letter/a/b4bc9f/32.png) [@algazel-acreman-2](https://community.deriv.com/u/algazel-acreman-2)\
**Post date:** [November 7, 2021, 8:14pm UTC](https://community.deriv.com/t/my-withdrawl-is-locked/21211/7 "2021-11-07T20:14:55Z")

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Por favor tengo el problema de que no puedo retirar ya que mis retiros estan Bloqueados y tampoco me deja transferir desde DERIV a MT5. Necesito q me ayuden ya que he mandado tikers y no me responden desde hace ya mas de 15 dias.