# My zingpay deposit method doesn't allow me to deposit funds, how do I authenticated

**URL:** <https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768>\
**Category:** Payments & Transactions\
**Created:** [October 9, 2021, 1:52pm UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768 "2021-10-09T13:52:16Z")\
**Posts on this page:** 9\
**Page:** 2

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [October 9, 2021, 8:36pm UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768/21 "2021-10-09T20:36:24Z")

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@berogue-accrued-2 ,. Oh I thought as much. SA people use zingpay.

I am from Nigeria.

Well, why I want you to try another method of deposit is because, of recent deposit via zingpay has been an issue for many.  
Some had to go for verification while some are allowed to keep trading pending when their documents will be requested.

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**Author:** ![berogue-accrued-2](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@berogue-accrued-2](https://community.deriv.com/u/berogue-accrued-2)\
**Post date:** [October 9, 2021, 8:40pm UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768/22 "2021-10-09T20:40:06Z")

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I love Lagos in Nigeria want to visit one day

What’s the plan for me my bro

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [October 9, 2021, 8:44pm UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768/23 "2021-10-09T20:44:34Z")

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@berogue-accrued-2 ,. Lagos is ok but depends on the area. The nice looking area is expensive. That is, you need to have cash on you to be able to meet up with daily living.

While some other parts of Lagos is less expensive but may not be that attractive to visitors.

So based on your deposit methods, kindly search well which one will be ok for you.  
Take care bro.

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**Author:** ![clifted-acquire-2](https://avatars.discourse-cdn.com/v4/letter/c/4da419/32.png) [@clifted-acquire-2](https://community.deriv.com/u/clifted-acquire-2)\
**Post date:** [October 10, 2021, 10:44am UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768/24 "2021-10-10T10:44:42Z")

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HI AM IN SA TOO CANT DEPOIST WITH ZING PAY YOU NIGERIANS ARE LUCKY CAN I GIVE U MY WHATSAPP NUMBER SO U GUIDE ME PLEASE

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [October 10, 2021, 11:44am UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768/25 "2021-10-10T11:44:43Z")

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@clifted-acquire-2 ,. Check your message inbox for reply.

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**Author:** ![clifted-acquire-2](https://avatars.discourse-cdn.com/v4/letter/c/4da419/32.png) [@clifted-acquire-2](https://community.deriv.com/u/clifted-acquire-2)\
**Post date:** [October 10, 2021, 3:01pm UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768/26 "2021-10-10T15:01:57Z")

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ya i replied thanks alot

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**Author:** ![bidders-acquire-2](https://avatars.discourse-cdn.com/v4/letter/b/85f322/32.png) [@bidders-acquire-2](https://community.deriv.com/u/bidders-acquire-2)\
**Post date:** [October 13, 2021, 9:07pm UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768/27 "2021-10-13T21:07:11Z")

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Hi guys, I’m also from South Africa and with the same problem! To deposit Bitcoin from my VALR wallet is too expensive although fast and convenient, but I’ve been trying to find an app to deposit ZAR and buy USD to deposit, but I’m not finding something credible and in use by other traders! Capitec bank acquired Mercantile bank recently and Mercantile can do Foreign exchange transactions and I’ll be visiting Mercantile on Saturday to see how they work and open an account should they be able to help me!

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**Author:** ![bottier-aciform-2](https://avatars.discourse-cdn.com/v4/letter/b/f07891/32.png) [@bottier-aciform-2](https://community.deriv.com/u/bottier-aciform-2)\
**Post date:** [November 23, 2021, 3:07pm UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768/28 "2021-11-23T15:07:04Z")

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Same applies to me doesn’t allow me to deposit I don’t know why

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [December 17, 2021, 9:04am UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768/29 "2021-12-17T09:04:29Z")

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Hi, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

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