# não consigo sacar na binary/deriv

**URL:** <https://community.deriv.com/t/nao-consigo-sacar-na-binary-deriv/24599>\
**Category:** Payments & Transactions\
**Created:** [December 15, 2021, 6:46pm UTC](https://community.deriv.com/t/nao-consigo-sacar-na-binary-deriv/24599 "2021-12-15T18:46:33Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![alcayde-actings-2](https://avatars.discourse-cdn.com/v4/letter/a/b5e925/32.png) [@alcayde-actings-2](https://community.deriv.com/u/alcayde-actings-2)\
**Post date:** [December 15, 2021, 6:46pm UTC](https://community.deriv.com/t/nao-consigo-sacar-na-binary-deriv/24599/1 "2021-12-15T18:46:33Z")

</div>

não estou conseguindo retirar meu dinheiro da binary/deriv esta so aparecendo meu saldo quando vou no e-mail e volta para binary/deriv como faço para sacar

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [December 17, 2021, 3:51am UTC](https://community.deriv.com/t/nao-consigo-sacar-na-binary-deriv/24599/2 "2021-12-17T03:51:08Z")

</div>

Hi Alcayde, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.