# Not diposit money in account

**URL:** <https://community.deriv.com/t/not-diposit-money-in-account/79753>\
**Category:** Payments & Transactions\
**Created:** [February 19, 2024, 10:44am UTC](https://community.deriv.com/t/not-diposit-money-in-account/79753 "2024-02-19T10:44:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ceasing-acratia-2](https://avatars.discourse-cdn.com/v4/letter/c/6a8cbe/32.png) [@ceasing-acratia-2](https://community.deriv.com/u/ceasing-acratia-2)\
**Post date:** [February 19, 2024, 10:44am UTC](https://community.deriv.com/t/not-diposit-money-in-account/79753/1 "2024-02-19T10:44:29Z")

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Payment not deposit money in account

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**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\
**Post date:** [February 19, 2024, 3:32pm UTC](https://community.deriv.com/t/not-diposit-money-in-account/79753/2 "2024-02-19T15:32:29Z")

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Hello @ceasing-acratia-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
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