# Onlinenaira and airtm were removed from my withdrawal options, can you please fix this.

**URL:** https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074
**Category:** Payments & Transactions
**Created:** [November 15, 2021, 7:23am UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074 "2021-11-15T07:23:02Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![caseman-actinal-2](https://avatars.discourse-cdn.com/v4/letter/c/13edae/32.png) [@caseman-actinal-2](https://community.deriv.com/u/caseman-actinal-2)
#### Post date: [November 15, 2021, 7:23am UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/1 "2021-11-15T07:23:02Z")

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Onlinenaira and airtm were removed from my withdrawal options, can you please fix this.  
I can no longer withdraw through onlinenaira and airtm please can you help me to fix this.

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [November 15, 2021, 8:48am UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/2 "2021-11-15T08:48:25Z")

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@caseman-actinal-2 ,. What method did you use to make your last deposit?

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### Author: ![caseman-actinal-2](https://avatars.discourse-cdn.com/v4/letter/c/13edae/32.png) [@caseman-actinal-2](https://community.deriv.com/u/caseman-actinal-2)
#### Post date: [November 15, 2021, 9:28am UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/3 "2021-11-15T09:28:31Z")

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Airtm option was what I used.

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [November 15, 2021, 9:30am UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/4 "2021-11-15T09:30:27Z")

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@caseman-actinal-2 ,. Did you not fund your account through dp2p or online naira before you started using Airtm?

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### Author: ![alcopop-acritan-2](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@alcopop-acritan-2](https://community.deriv.com/u/alcopop-acritan-2)
#### Post date: [November 15, 2021, 6:57pm UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/5 "2021-11-15T18:57:24Z")

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PayLivre que usei para depósito

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### Author: ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)
#### Post date: [December 18, 2021, 6:33am UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/6 "2021-12-18T06:33:48Z")

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Hi Caseman, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

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### Author: ![amarvel-acidify-2](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@amarvel-acidify-2](https://community.deriv.com/u/amarvel-acidify-2)
#### Post date: [June 28, 2022, 3:55am UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/7 "2022-06-28T03:55:27Z")

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airtm were removed from my withdrawal options,

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### Author: ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)
#### Post date: [June 30, 2022, 10:19am UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/8 "2022-06-30T10:19:50Z")

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Hi @amarvel-acidify-2 , for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/)

### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.148078519.16179086.1656560601-1851420844.1652419068)

Regards,  
[Deriv.com](http://deriv.com/?_ga=2.218256921.16179086.1656560601-1851420844.1652419068)

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### Author: ![awnings-acousma-2](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@awnings-acousma-2](https://community.deriv.com/u/awnings-acousma-2)
#### Post date: [October 2, 2022, 11:57pm UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/9 "2022-10-02T23:57:24Z")

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Uso normalmente Airtm para realizar depositos y retiros, pero ahora no me sale la opcion de Airtm para hacer retiros q ocurrió…?

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<div class="post-metadata">

### Author: ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)
#### Post date: [October 4, 2022, 3:05am UTC](https://community.deriv.com/t/onlinenaira-and-airtm-were-removed-from-my-withdrawal-options-can-you-please-fix-this/23074/10 "2022-10-04T03:05:24Z")

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Estimado @awnings-acousma-2 , ¡gracias por unirse a la comunidad! Lamentamos señalar esto. Nuestro servicio de atención al cliente está disponible las 24 horas, los 7 días de la semana, comuníquese con nosotros a través de LiveChat para obtener una mejor asistencia y protección de los datos de su cuenta. Trabajaremos con usted para resolver cualquier problema lo más rápido posible.

![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/)

### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)

Regards,

[Deriv.](http://deriv.com/?_ga=2.227810013.1393637564.1658297084-535439446.1657619680)com
