# Open a trading account with Deriv **URL:** \ **Category:** Accounts\ **Tags:** account, trading\ **Created:** [March 22, 2023, 8:25am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533 "2023-03-22T08:25:56Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [March 22, 2023, 8:25am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/1 "2023-03-22T08:25:56Z")
Hello to all members of the Deriv Community! ![Message reminder icon](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/b/bafd43d387877928cffd430197a860cee81b602b.png) Do you ever wonder how to open a Deriv account? Please note you can open **only one account with one email and password** to use across all Deriv platforms. **Opening more than one account with different email addresses is not allowed**. Please keep in mind that our [Terms and Conditions](https://deriv.com/terms-and-conditions/#clients) states “one client can only have one account. In case of multiple accounts, one or more will be disabled.” **With this account you may open the following:** - 1 Fiat currency account - 1 of each cryptocurrency account\* - For Deriv MT5 account, please refer this article: [MT5 account type](https://community.deriv.com/t/mt5-account-type/32084) \*Depending on your country of residence this may or may not be available for you. Hope the above information is helpful. Learn more on how to [protect your trading account](https://blog.deriv.com/blog/how-to-protect-your-online-trading-account). We’re here to help! If you have any other questions, just drop us a message on [Live Chat or WhatsApp](https://deriv.com/contact-us). Not a member yet? No worries! Click [here](https://deriv.link/signup-community) to register and join us. > **[Contact Us | Deriv](https://deriv.com/contact-us)** > > Have a query or looking to connect with one of our offices? Get in touch with any of our offices worldwide using these contact details. ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [March 22, 2023, 8:26am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/2 "2023-03-22T08:26:03Z")
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**Author:** ![Kelvin555](https://avatars.discourse-cdn.com/v4/letter/k/7993a0/32.png) [@Kelvin555](https://community.deriv.com/u/Kelvin555)\ **Post date:** [May 10, 2023, 9:49pm UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/4 "2023-05-10T21:49:43Z")
Pls has anyone tried withdrawing from payment agent, ever since p2p was banned in Nigeria I have been restricted from withdrawing funds from a payment agent ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [May 11, 2023, 5:56am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/5 "2023-05-11T05:56:10Z")
Dear @Kelvin555. We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. Please provide the screenshot of the error message you are seeing in your payment agent withdrawal page. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.258471434.1258686965.1679792746-817626789.1679792746)** > > Trading platforms designed with you in mind. ---
**Author:** ![boation-agamids-2](https://avatars.discourse-cdn.com/v4/letter/b/8edcca/32.png) [@boation-agamids-2](https://community.deriv.com/u/boation-agamids-2)\ **Post date:** [May 14, 2023, 2:32pm UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/6 "2023-05-14T14:32:59Z")
Hello, Am struggling with linking my account with MT5. I cant find my password details ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [May 15, 2023, 6:21am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/7 "2023-05-15T06:21:28Z")
Hello, @boation-agamids-2 Thank you for posting in our Deriv Community. You may check this article for more information to create an MT5 account: [Getting Started with Deriv MT5 Account](https://community.deriv.com/t/getting-started-with-deriv-mt5-account/28986) However, if you have any other inquiries, kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![biurets-afresca-2](https://avatars.discourse-cdn.com/v4/letter/b/f19dbf/32.png) [@biurets-afresca-2](https://community.deriv.com/u/biurets-afresca-2)\ **Post date:** [May 16, 2023, 4:52pm UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/8 "2023-05-16T16:52:42Z")
Please help, i can’t execute any trade, it keeps giving me not enough money ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [May 17, 2023, 2:35am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/9 "2023-05-17T02:35:28Z")
Dear @biurets-afresca-2, thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.258471434.1258686965.1679792746-817626789.1679792746)** > > Trading platforms designed with you in mind. ---
**Author:** ![arcings-acetone-2](https://avatars.discourse-cdn.com/v4/letter/a/e19b73/32.png) [@arcings-acetone-2](https://community.deriv.com/u/arcings-acetone-2)\ **Post date:** [July 17, 2023, 3:52pm UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/10 "2023-07-17T15:52:24Z")
Hi, I sent documents for verification and I have not received any feedback. I can’t access the P2P service because of this. Kindly help. ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [July 18, 2023, 4:22am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/11 "2023-07-18T04:22:45Z")
Hi @arcings-acetone-2, we are sorry to hear this. In regards to your account verification, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
**Author:** ![arcings-acetone-2](https://avatars.discourse-cdn.com/v4/letter/a/e19b73/32.png) [@arcings-acetone-2](https://community.deriv.com/u/arcings-acetone-2)\ **Post date:** [July 18, 2023, 6:02am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/12 "2023-07-18T06:02:25Z")
@Sivapria_deriv How do I access LiveChat? The chat icon in my Deriv account is no longer available since the update. ---
**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\ **Post date:** [July 19, 2023, 2:00pm UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/13 "2023-07-19T14:00:43Z")
Hello @arcings-acetone-2 , Thank you for joining the community and for leaving us a comment. We are truly sorry to hear that you are facing such an inconvenience. Please be informed that you can access our Live chat by clicking on the following link > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. After that, you can scroll to the bottom of the page and select the Chat option. We hope the information above was helpful. Thank you. ---
**Author:** ![bulghar-ailanto-2](https://avatars.discourse-cdn.com/v4/letter/b/9dc877/32.png) [@bulghar-ailanto-2](https://community.deriv.com/u/bulghar-ailanto-2)\ **Post date:** [February 16, 2024, 3:50pm UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/14 "2024-02-16T15:50:16Z")
How can i open my account ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [February 18, 2024, 6:44am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/15 "2024-02-18T06:44:37Z")
Hello @bulghar-ailanto-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you! > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
**Author:** ![bagwigs-althorn-1](https://avatars.discourse-cdn.com/v4/letter/b/a8b319/32.png) [@bagwigs-althorn-1](https://community.deriv.com/u/bagwigs-althorn-1)\ **Post date:** [March 11, 2024, 5:07pm UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/16 "2024-03-11T17:07:47Z")
Yo aperture una cuenta, luego la cerre la cuenta porque ese correo me lo haquearon, luego he intentando abrir mi cuenta con otro correo pero me dice que ya tengo una cuenta con mis datos, pero la anterior la cerre ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [March 18, 2024, 4:17am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/17 "2024-03-18T04:17:54Z")
Estimado @bagwigs-althorn-1 , ¡gracias por unirse a la comunidad! Lamentamos tener esto en cuenta. Sin embargo, necesitaríamos consulte más sobre su problema. Por lo tanto, comuníquese con nosotros a través de LiveChat para obtener una mejor asistencia y protección de los datos de su cuenta. Trabajaremos con usted para resolver cualquier problema lo más rápido posible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
**Author:** ![almaine-albugos-2](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@almaine-albugos-2](https://community.deriv.com/u/almaine-albugos-2)\ **Post date:** [November 26, 2024, 11:37am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/18 "2024-11-26T11:37:44Z")
Hello, this is just advice. In African countries, important documents are usually a national ID and election ID, or a letter of identification from local government authorities. However, we face difficulties due to the documents you require for address verification, considering that many people, especially young people, move frequently depending on their jobs. Today is my 8th day struggling to verify, and it keeps failing. In our countries, the most important thing is identity. Now you are making it difficult for us to work with you because the problem comes with address verification. Change this because it prevents people from trading." ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [December 3, 2024, 12:35pm UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/19 "2024-12-03T12:35:13Z")
Hi @almaine-albugos-2, thank you for your feedback. We have noted this and passed this feedback to our team. However, if you are facing any issues with your account verification, please feel free to reach out to us. We will assist you accordingly. If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\ **Post date:** [June 23, 2026, 4:28am UTC](https://community.deriv.com/t/open-a-trading-account-with-deriv/50533/20 "2026-06-23T04:28:46Z")
¡Gracias por unirse a la comunidad! Lamentamos escuchar eso. Sin embargo, necesitamos investigar su situación. Por lo tanto, le pedimos que nos contacte a través del chat en vivo o WhatsApp para que podamos brindarle un mejor servicio y garantizar la protección de los datos de su cuenta. Trabajaremos con usted para resolver cualquier problema lo antes posible. > **[Centro de ayuda | Preguntas frecuentes | Deriv](https://deriv.com/es/help-centre)** > > ¿Tiene preguntas sobre su cuenta de trading, sobre cómo funcionan nuestras plataformas de trading o sobre el trading? Lea nuestras preguntas frecuentes o contáctenos a través del Live Chat en Deriv.