# partners comiision

**URL:** <https://community.deriv.com/t/partners-comiision/89321>\
**Category:** General Discussion\
**Created:** [April 2, 2026, 6:46pm UTC](https://community.deriv.com/t/partners-comiision/89321 "2026-04-02T18:46:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![brember-aguglia-2](https://avatars.discourse-cdn.com/v4/letter/b/ad7895/32.png) [@brember-aguglia-2](https://community.deriv.com/u/brember-aguglia-2)\
**Post date:** [April 2, 2026, 6:46pm UTC](https://community.deriv.com/t/partners-comiision/89321/1 "2026-04-02T18:46:13Z")

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I used to receive money in my MT5 account, and sometimes it would also come into Trader Hub. But now I’m seeing that the money is not coming into my MT5 account; it’s coming directly into Trader Hub. And when it comes into Trader Hub, it appears under the name of turnover.

So why am I not receiving my MT5 commission? Is the commission being added together in Trader Hub? Or is it delayed? How can I check this?

Secondly, when I open my Affiliate Partner dashboard, I don’t see any data that shows what is directly coming into Trader Hub. So how can I differentiate which accounts are generating how much money? And how much money is coming from each of my clients’ accounts?

Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\
**Post date:** [April 2, 2026, 6:46pm UTC](https://community.deriv.com/t/partners-comiision/89321/2 "2026-04-02T18:46:13Z")

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Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.

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**Author:** ![chylous-accrual-2](https://avatars.discourse-cdn.com/v4/letter/c/7ea924/32.png) [@chylous-accrual-2](https://community.deriv.com/u/chylous-accrual-2)\
**Post date:** [April 12, 2026, 5:08am UTC](https://community.deriv.com/t/partners-comiision/89321/3 "2026-04-12T05:08:30Z")

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Same applies this side i Haven’t received my commission on MT5

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**Author:** ![chylous-accrual-2](https://avatars.discourse-cdn.com/v4/letter/c/7ea924/32.png) [@chylous-accrual-2](https://community.deriv.com/u/chylous-accrual-2)\
**Post date:** [April 12, 2026, 5:09am UTC](https://community.deriv.com/t/partners-comiision/89321/4 "2026-04-12T05:09:47Z")

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When i contact deriv no respond.

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**Author:** ![abortee-aerates-2](https://avatars.discourse-cdn.com/v4/letter/a/45deac/32.png) [@abortee-aerates-2](https://community.deriv.com/u/abortee-aerates-2)\
**Post date:** [April 12, 2026, 7:44pm UTC](https://community.deriv.com/t/partners-comiision/89321/5 "2026-04-12T19:44:35Z")

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I have been also experiencing the same. Might there be a problem with Deriv’s system? @system
