# Payment issues

**URL:** <https://community.deriv.com/t/payment-issues/2557>\
**Category:** Payments & Transactions\
**Created:** [August 14, 2020, 7:54am UTC](https://community.deriv.com/t/payment-issues/2557 "2020-08-14T07:54:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![buckets-accites-2](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@buckets-accites-2](https://community.deriv.com/u/buckets-accites-2)\
**Post date:** [August 14, 2020, 7:54am UTC](https://community.deriv.com/t/payment-issues/2557/1 "2020-08-14T07:54:05Z")

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I made a withdrawal request from my deriv binary account to my debit bank card last week Friday and for over 1 week now the funds hasn’t been credited while the funds has been deducted from my binary account.

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 7, 2022, 10:47am UTC](https://community.deriv.com/t/payment-issues/2557/2 "2022-01-07T10:47:19Z")

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Hi @buckets-accites-2, you can contact us immediately via LiveChat for further assistance to resolve your issue next time.