# Payment method

**URL:** <https://community.deriv.com/t/payment-method/82593>\
**Category:** FAQ\
**Created:** [March 11, 2024, 9:41pm UTC](https://community.deriv.com/t/payment-method/82593 "2024-03-11T21:41:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![betoken-acquist-2](https://avatars.discourse-cdn.com/v4/letter/b/9dc877/32.png) [@betoken-acquist-2](https://community.deriv.com/u/betoken-acquist-2)\
**Post date:** [March 11, 2024, 9:41pm UTC](https://community.deriv.com/t/payment-method/82593/1 "2024-03-11T21:41:06Z")

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I recently deposited money from from deriv to another broker. I then sent profit back to deriv since deriv is lonked to my personal bank.

I later withdrew from the broker and back to deriv. Now deriv doesn’t want me to withdraw the money to a different payment method.

If this is the case, it means the money will be stuck and i can never send it to my local bank account.

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<div class="post-metadata">

**Author:** ![Syafiza](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/syafiza/32/5512_2.png) [@Syafiza](https://community.deriv.com/u/Syafiza)\
**Post date:** [March 13, 2024, 12:31am UTC](https://community.deriv.com/t/payment-method/82593/2 "2024-03-13T00:31:46Z")

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Hello @betoken-acquist-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

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