# payment no

**URL:** <https://community.deriv.com/t/payment-no/52560>\
**Category:** Payment Agent\
**Created:** [April 9, 2023, 10:43pm UTC](https://community.deriv.com/t/payment-no/52560 "2023-04-09T22:43:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![carders-aflaunt-2](https://avatars.discourse-cdn.com/v4/letter/c/b5ac83/32.png) [@carders-aflaunt-2](https://community.deriv.com/u/carders-aflaunt-2)\
**Post date:** [April 9, 2023, 10:43pm UTC](https://community.deriv.com/t/payment-no/52560/1 "2023-04-09T22:43:02Z")

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my deposit via pix was not credited at my account

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [April 10, 2023, 2:23am UTC](https://community.deriv.com/t/payment-no/52560/2 "2023-04-10T02:23:09Z")

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Dear @carders-aflaunt-2 Thank You for joining the community. We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)