# Payment pending

**URL:** <https://community.deriv.com/t/payment-pending/89226>\
**Category:** General Discussion\
**Created:** [March 9, 2026, 11:13am UTC](https://community.deriv.com/t/payment-pending/89226 "2026-03-09T11:13:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![chicane-abricot-2](https://avatars.discourse-cdn.com/v4/letter/c/bc8723/32.png) [@chicane-abricot-2](https://community.deriv.com/u/chicane-abricot-2)\
**Post date:** [March 9, 2026, 11:13am UTC](https://community.deriv.com/t/payment-pending/89226/1 "2026-03-09T11:13:06Z")

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Goodday.

Please assist me with the payment that I have made on 27/02/2026 that is still not reflecting on my account. I made payment of 72usd via capitec pay and it was successful on their side but no money reflecting on deric account.

Tried to escalate it with your watsapp and live chat but you still keep me waiting without answers.

 ![Screenshot_20260309_131206_Drive](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/1/14a0cf7bda458a26116ff1d189590fccb193456e.jpeg)

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\
**Post date:** [March 9, 2026, 11:13am UTC](https://community.deriv.com/t/payment-pending/89226/2 "2026-03-09T11:13:06Z")

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Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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>
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