# Pending mobile money deposit

**URL:** https://community.deriv.com/t/pending-mobile-money-deposit/88518
**Category:** General Discussion
**Created:** [August 16, 2025, 8:59am UTC](https://community.deriv.com/t/pending-mobile-money-deposit/88518 "2025-08-16T08:59:48Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![bosomer-agilely-2](https://avatars.discourse-cdn.com/v4/letter/b/58956e/32.png) [@bosomer-agilely-2](https://community.deriv.com/u/bosomer-agilely-2)
#### Post date: [August 16, 2025, 8:59am UTC](https://community.deriv.com/t/pending-mobile-money-deposit/88518/1 "2025-08-16T08:59:48Z")

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Hi Deriv my deposit hasn’t reflected yet on my account it’s now 3 days

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### Author: ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)
#### Post date: [August 19, 2025, 8:50am UTC](https://community.deriv.com/t/pending-mobile-money-deposit/88518/2 "2025-08-19T08:50:49Z")

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Hi @bosomer-agilely-2, we are sorry to hear this. Rest assured, our team is currently checking with the payment provider regarding your funds. For any updates regarding this case, you may reach out to us via the ticket 26101638. Hope this clarifies.

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