# Personal Area verification

**URL:** <https://community.deriv.com/t/personal-area-verification/7831>\
**Category:** General Discussion\
**Created:** [April 20, 2021, 12:03pm UTC](https://community.deriv.com/t/personal-area-verification/7831 "2021-04-20T12:03:05Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![aporiae-acapnia-2](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@aporiae-acapnia-2](https://community.deriv.com/u/aporiae-acapnia-2)\
**Post date:** [April 20, 2021, 12:03pm UTC](https://community.deriv.com/t/personal-area-verification/7831/1 "2021-04-20T12:03:05Z")

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I am trying to upload info on my personal info category but I encounter a problem when I try to change my last name it says there is an account with those names already but that account I deactivated it and wanna use this recent one that I just opened