# Personality proof request more than once

**URL:** <https://community.deriv.com/t/personality-proof-request-more-than-once/5648>\
**Category:** General Discussion\
**Created:** [November 4, 2020, 11:42am UTC](https://community.deriv.com/t/personality-proof-request-more-than-once/5648 "2020-11-04T11:42:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![clavuvi-absence-2](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@clavuvi-absence-2](https://community.deriv.com/u/clavuvi-absence-2)\
**Post date:** [November 4, 2020, 11:42am UTC](https://community.deriv.com/t/personality-proof-request-more-than-once/5648/1 "2020-11-04T11:42:05Z")

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Why is identification verification required more than once and it was previously proven

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**Author:** ![annsibi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/annsibi/32/680_2.png) [@annsibi](https://community.deriv.com/u/annsibi)\
**Post date:** [December 17, 2020, 5:09am UTC](https://community.deriv.com/t/personality-proof-request-more-than-once/5648/2 "2020-12-17T05:09:09Z")

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You can check your account authentication status at [https://app.deriv.com/account/proof-of-identity](https://app.deriv.com/account/proof-of-identity) & if it shows unverified, you can reach us via [LiveChat](https://deriv.com/contact-us) for further assistance.