# Please help me **URL:** \ **Category:** General Discussion\ **Created:** [September 24, 2021, 1:19pm UTC](https://community.deriv.com/t/please-help-me/18117 "2021-09-24T13:19:06Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![beknown-acosmic-2](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@beknown-acosmic-2](https://community.deriv.com/u/beknown-acosmic-2)\ **Post date:** [September 24, 2021, 1:19pm UTC](https://community.deriv.com/t/please-help-me/18117/1 "2021-09-24T13:19:06Z")
Hello Please I deposited through ADVCASH and I want to withdraw through the same ADVCASH but system just redirected me here everyone, please help me to activate advcash as my withdrawal methods on my account My CR number is : CR2641719 ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [September 24, 2021, 7:51pm UTC](https://community.deriv.com/t/please-help-me/18117/2 "2021-09-24T19:51:46Z")
@beknown-acosmic-2 , Sorry to disappoint you, Advcash can only be used to deposit. It has not been activated for withdrawal process. When it has been activated, we will be informed. ---
**Author:** ![beknown-acosmic-2](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@beknown-acosmic-2](https://community.deriv.com/u/beknown-acosmic-2)\ **Post date:** [September 24, 2021, 8:03pm UTC](https://community.deriv.com/t/please-help-me/18117/3 "2021-09-24T20:03:12Z")
Please how will I withdraw my money now? ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [September 24, 2021, 8:07pm UTC](https://community.deriv.com/t/please-help-me/18117/4 "2021-09-24T20:07:25Z")
@beknown-acosmic-2 , You have to deposit using perfect money, Airtm or any other ewallet in other to be able to withdraw your money. I have airtm, in case you want to buy. ---
**Author:** ![beknown-acosmic-2](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@beknown-acosmic-2](https://community.deriv.com/u/beknown-acosmic-2)\ **Post date:** [October 3, 2021, 11:45pm UTC](https://community.deriv.com/t/please-help-me/18117/5 "2021-10-03T23:45:24Z")
How do you sell airtm,and how do I send payment to you because am in nigeria ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [October 4, 2021, 12:49am UTC](https://community.deriv.com/t/please-help-me/18117/6 "2021-10-04T00:49:19Z")
@beknown-acosmic-2 , Am sorry, this cannot be discussed here. Pls visit this page on Facebook and get answers there. I will attend to you there.: sharing life issues with Vin. Thanks. ---
**Author:** ![beknown-acosmic-2](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@beknown-acosmic-2](https://community.deriv.com/u/beknown-acosmic-2)\ **Post date:** [October 5, 2021, 7:24am UTC](https://community.deriv.com/t/please-help-me/18117/7 "2021-10-05T07:24:56Z")
Hello Pls how can I buy airtm?? You said you are selling and I want to buy Let’s discuss better here pls ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [October 5, 2021, 12:28pm UTC](https://community.deriv.com/t/please-help-me/18117/8 "2021-10-05T12:28:23Z")
@beknown-acosmic-2 , Since you want the transaction here, no prob. The rate is 550/$ fixed. ---
**Author:** ![beknown-acosmic-2](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@beknown-acosmic-2](https://community.deriv.com/u/beknown-acosmic-2)\ **Post date:** [October 5, 2021, 3:48pm UTC](https://community.deriv.com/t/please-help-me/18117/9 "2021-10-05T15:48:09Z")
Ok please give me Facebook page, because I want where I can be buying airtm everyday,at least I will be buying 3 or 4 times per day, pls let me have a contact or reliable place to be buying airtm ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [October 5, 2021, 7:23pm UTC](https://community.deriv.com/t/please-help-me/18117/10 "2021-10-05T19:23:25Z")
@beknown-acosmic-2 , The Facebook page is: Sharing life issues with Vin. ---
**Author:** ![azymous-acrylic-2](https://avatars.discourse-cdn.com/v4/letter/a/5daacb/32.png) [@azymous-acrylic-2](https://community.deriv.com/u/azymous-acrylic-2)\ **Post date:** [October 22, 2021, 2:09am UTC](https://community.deriv.com/t/please-help-me/18117/11 "2021-10-22T02:09:24Z")
Não consigo transferir meu dinheiro para central bots, o que faço? ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [October 22, 2021, 7:58am UTC](https://community.deriv.com/t/please-help-me/18117/12 "2021-10-22T07:58:10Z")
@azymous-acrylic-2 ,. Desculpe por isso. Contate deriv através do “chat ao vivo” em sua página de deriv e seu problema será resolvido. ---
**Author:** ![celling-acidoid-2](https://avatars.discourse-cdn.com/v4/letter/c/898d66/32.png) [@celling-acidoid-2](https://community.deriv.com/u/celling-acidoid-2)\ **Post date:** [November 11, 2021, 5:13pm UTC](https://community.deriv.com/t/please-help-me/18117/13 "2021-11-11T17:13:43Z")
depositei com pix mês não caiu o valor ; na vez passada me estornar meu dinheiro ,mas agora diz que tenho que arrumar meus documentou meu numero 20114731 ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [November 14, 2021, 12:25pm UTC](https://community.deriv.com/t/please-help-me/18117/14 "2021-11-14T12:25:36Z")
@celling-acidoid-2 ,. Olá, eu não entendo o que você escreveu. Digite-o novamente com cuidado.