Please help my bank is saying it’s not on they’re account and so is this platform

Hi @choppin-adicity-2, thank you for posting on our Deriv Community page. It looks like you’re using a Visa card that is not registered in your own account’s country of residence. For this case, we would recommend that you contact our customer support team via LiveChat for better assistance. You may contact us by clicking here. We will work with you to resolve any issues as quickly as possible.