# Poor support services and system

**URL:** <https://community.deriv.com/t/poor-support-services-and-system/1531>\
**Category:** General Discussion\
**Created:** [August 5, 2020, 7:43am UTC](https://community.deriv.com/t/poor-support-services-and-system/1531 "2020-08-05T07:43:50Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![annoyed-acanthi-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/annoyed-acanthi-2/32/321_2.png) [@annoyed-acanthi-2](https://community.deriv.com/u/annoyed-acanthi-2)\
**Post date:** [August 5, 2020, 7:43am UTC](https://community.deriv.com/t/poor-support-services-and-system/1531/1 "2020-08-05T07:43:50Z")

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Deriv should work on thier support services because it’s neither effective, effecient not satisfactory.  
There’s no smooth communication between deriv and users.  
Do well to attend to our problems.  
A lot of people finds it difficult to deposit money via debit card and I found out the problem is not individualised. All debit card operation is prohibited from deriv. You people should look into it. Thank you