# Proof of address

**URL:** https://community.deriv.com/t/proof-of-address/3605
**Category:** Accounts
**Created:** [August 25, 2020, 6:53pm UTC](https://community.deriv.com/t/proof-of-address/3605 "2020-08-25T18:53:36Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![akoasma-absvolt-2](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@akoasma-absvolt-2](https://community.deriv.com/u/akoasma-absvolt-2)
#### Post date: [August 25, 2020, 6:53pm UTC](https://community.deriv.com/t/proof-of-address/3605/1 "2020-08-25T18:53:36Z")

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I was wrongfully not verified. I sent my home phone and internet bill which is a utility bill as proof of address and they thought it was my mobile bill. How do I get this rectify?

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### Author: ![anarchs-abought-2](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@anarchs-abought-2](https://community.deriv.com/u/anarchs-abought-2)
#### Post date: [September 1, 2020, 6:05pm UTC](https://community.deriv.com/t/proof-of-address/3605/2 "2020-09-01T18:05:39Z")

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Where can I submit my proof of address for verification?? I submitted a ticket on live chat for days no response no approval.