# Proof of identity **URL:** \ **Category:** FAQ\ **Created:** [September 18, 2021, 5:12pm UTC](https://community.deriv.com/t/proof-of-identity/17730 "2021-09-18T17:12:59Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![borshch-acknows-2](https://avatars.discourse-cdn.com/v4/letter/b/ea5d25/32.png) [@borshch-acknows-2](https://community.deriv.com/u/borshch-acknows-2)\ **Post date:** [September 18, 2021, 5:12pm UTC](https://community.deriv.com/t/proof-of-identity/17730/1 "2021-09-18T17:12:59Z")
Last week i sent these documents to verify my Deriv Account to [support@binary.com](mailto:support@binary.com) 1. national ID card (for Personal identity verification) 2. Bank Statement (for address verification) 3.Myself (selfie) holding your ID document with my face. My account is not verified yet and I’m afraid I will make a deposit and won’t be able to withdraw.. Please how can I be sure my request is in progress or it is rejected ---
**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\ **Post date:** [September 18, 2021, 6:29pm UTC](https://community.deriv.com/t/proof-of-identity/17730/2 "2021-09-18T18:29:13Z")
@borshch-acknows-2 ,. If you have submitted those documents, then be patient and wait. You will get reply via your mail, whether verified or rejected. But never you make a mistake to deposit on any platform without being fully verified. ---
**Author:** ![bowwood-aclinic-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bowwood-aclinic-2/32/2701_2.png) [@bowwood-aclinic-2](https://community.deriv.com/u/bowwood-aclinic-2)\ **Post date:** [June 2, 2022, 12:01pm UTC](https://community.deriv.com/t/proof-of-identity/17730/3 "2022-06-02T12:01:18Z")
how can i verify my account ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [June 6, 2022, 10:28am UTC](https://community.deriv.com/t/proof-of-identity/17730/4 "2022-06-06T10:28:30Z")
Hi, @bowwood-aclinic-2 Thank you for posting in our Deriv Community. To verify your account, some documentation is needed to be submitted. Kindly refer to the below article for more information: [Documents required to fully authenticate your account](https://community.deriv.com/t/documents-required-to-fully-authenticate-your-account/27411) For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![agapeti-acceder-2](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@agapeti-acceder-2](https://community.deriv.com/u/agapeti-acceder-2)\ **Post date:** [July 3, 2022, 5:44pm UTC](https://community.deriv.com/t/proof-of-identity/17730/5 "2022-07-03T17:44:17Z")
Hi there i am from uk and want to trade v75 boom and crash ,is there any way on how to do that please ---
**Author:** ![balmily-acacias-2](https://avatars.discourse-cdn.com/v4/letter/b/13edae/32.png) [@balmily-acacias-2](https://community.deriv.com/u/balmily-acacias-2)\ **Post date:** [January 22, 2023, 12:40pm UTC](https://community.deriv.com/t/proof-of-identity/17730/6 "2023-01-22T12:40:16Z")
My name is Felix, i have been inactive for some time. but i tried to login to account now and got the notification to identify the proof of my account with my valid documents. i tried upload my passport and my driver license but its didn’t work. please check the attached file. ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [January 23, 2023, 4:31am UTC](https://community.deriv.com/t/proof-of-identity/17730/7 "2023-01-23T04:31:27Z")
Hello, @balmily-acacias-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![bittors-aerotow-2](https://avatars.discourse-cdn.com/v4/letter/b/f04885/32.png) [@bittors-aerotow-2](https://community.deriv.com/u/bittors-aerotow-2)\ **Post date:** [January 27, 2023, 9:24am UTC](https://community.deriv.com/t/proof-of-identity/17730/8 "2023-01-27T09:24:09Z")
Identity keeps on popping out even after uploading the docs ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [February 10, 2023, 9:30am UTC](https://community.deriv.com/t/proof-of-identity/17730/9 "2023-02-10T09:30:39Z")
Hello @bittors-aerotow-2, Thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. ---
**Author:** ![bundles-affreux-2](https://avatars.discourse-cdn.com/v4/letter/b/c89c15/32.png) [@bundles-affreux-2](https://community.deriv.com/u/bundles-affreux-2)\ **Post date:** [April 7, 2023, 6:46pm UTC](https://community.deriv.com/t/proof-of-identity/17730/10 "2023-04-07T18:46:47Z")
I’m having problems with my account since last week it is not yet verified ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [April 11, 2023, 3:09am UTC](https://community.deriv.com/t/proof-of-identity/17730/11 "2023-04-11T03:09:17Z")
Hello @bundles-affreux-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![aripple-adsmith-2](https://avatars.discourse-cdn.com/v4/letter/a/da6949/32.png) [@aripple-adsmith-2](https://community.deriv.com/u/aripple-adsmith-2)\ **Post date:** [June 6, 2023, 6:28pm UTC](https://community.deriv.com/t/proof-of-identity/17730/12 "2023-06-06T18:28:39Z")
I’m afraid of the same ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [June 7, 2023, 2:23am UTC](https://community.deriv.com/t/proof-of-identity/17730/13 "2023-06-07T02:23:08Z")
Hi @aripple-adsmith-2, thank you for joining our community! In regards to your account verification issue, kindly be informed that we would need to check further before we can advise you about your case. Therefore, to assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind.