# Proof of verification

**URL:** <https://community.deriv.com/t/proof-of-verification/19487>\
**Category:** General Discussion\
**Created:** [October 6, 2021, 3:57pm UTC](https://community.deriv.com/t/proof-of-verification/19487 "2021-10-06T15:57:23Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![chiefry-acapnic-2](https://avatars.discourse-cdn.com/v4/letter/c/82dd89/32.png) [@chiefry-acapnic-2](https://community.deriv.com/u/chiefry-acapnic-2)\
**Post date:** [October 6, 2021, 3:57pm UTC](https://community.deriv.com/t/proof-of-verification/19487/1 "2021-10-06T15:57:23Z")

</div>

I want to make a deposit using the Zingpay method but I need to send documents to verify my account. How do I do this? Help!

---

<div class="post-metadata">

**Author:** ![avodire-acrider-2](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@avodire-acrider-2](https://community.deriv.com/u/avodire-acrider-2)\
**Post date:** [October 7, 2021, 12:13am UTC](https://community.deriv.com/t/proof-of-verification/19487/2 "2021-10-07T00:13:25Z")

</div>

I also would like to know how I can verify

---

<div class="post-metadata">

**Author:** ![ajowans-accusor-2](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@ajowans-accusor-2](https://community.deriv.com/u/ajowans-accusor-2)\
**Post date:** [October 7, 2021, 9:04am UTC](https://community.deriv.com/t/proof-of-verification/19487/3 "2021-10-07T09:04:10Z")

</div>

Go to settings (profile) and click on Authentication and send your id, passport or driver’s license.

---

<div class="post-metadata">

**Author:** ![avodire-acrider-2](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@avodire-acrider-2](https://community.deriv.com/u/avodire-acrider-2)\
**Post date:** [October 7, 2021, 10:07am UTC](https://community.deriv.com/t/proof-of-verification/19487/4 "2021-10-07T10:07:23Z")

</div>

I can’t find an option to “authenticate” on my settings. How can I verify if I want to use Zingpay?

---

<div class="post-metadata">

**Author:** ![clifted-acquire-2](https://avatars.discourse-cdn.com/v4/letter/c/4da419/32.png) [@clifted-acquire-2](https://community.deriv.com/u/clifted-acquire-2)\
**Post date:** [October 9, 2021, 12:04pm UTC](https://community.deriv.com/t/proof-of-verification/19487/5 "2021-10-09T12:04:30Z")

</div>

ITS CRAP I DID THAT STILL SAYS. You do not need to authenticate your account at this time.  
We will inform you when your account needs to be authenticated.

---

<div class="post-metadata">

**Author:** ![clifted-acquire-2](https://avatars.discourse-cdn.com/v4/letter/c/4da419/32.png) [@clifted-acquire-2](https://community.deriv.com/u/clifted-acquire-2)\
**Post date:** [October 9, 2021, 12:05pm UTC](https://community.deriv.com/t/proof-of-verification/19487/6 "2021-10-09T12:05:23Z")

</div>

WE ARE IN THE SAME BOAT AND THIS IS A PROBLEM MOSTLY FOR US IN SOUTH AFRICA

---

<div class="post-metadata">

**Author:** ![arabesk-acedias-2](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@arabesk-acedias-2](https://community.deriv.com/u/arabesk-acedias-2)\
**Post date:** [December 12, 2022, 3:10am UTC](https://community.deriv.com/t/proof-of-verification/19487/7 "2022-12-12T03:10:17Z")

</div>

Hi, I have sent my address document, but no one has verified it, I have tried trying to contact you on live chat, but can’t, can someone help me please