# reactivate the account

**URL:** <https://community.deriv.com/t/reactivate-the-account/3249>\
**Category:** FAQ\
**Created:** [August 21, 2020, 5:05pm UTC](https://community.deriv.com/t/reactivate-the-account/3249 "2020-08-21T17:05:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![betoken-adactyl-1](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@betoken-adactyl-1](https://community.deriv.com/u/betoken-adactyl-1)\
**Post date:** [August 21, 2020, 5:05pm UTC](https://community.deriv.com/t/reactivate-the-account/3249/1 "2020-08-21T17:05:09Z")

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I would like to reactivate my account, how I can do it?

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**Author:** ![braches-against-2](https://avatars.discourse-cdn.com/v4/letter/b/5f9b8f/32.png) [@braches-against-2](https://community.deriv.com/u/braches-against-2)\
**Post date:** [March 7, 2024, 10:00pm UTC](https://community.deriv.com/t/reactivate-the-account/3249/2 "2024-03-07T22:00:11Z")

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I migrated to another place so I want to get access to my account and do some changes on my deriv profile before I can submit my proof of address

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [March 18, 2024, 5:45am UTC](https://community.deriv.com/t/reactivate-the-account/3249/3 "2024-03-18T05:45:08Z")

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Hello @braches-against-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![astones-airting-2](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@astones-airting-2](https://community.deriv.com/u/astones-airting-2)\
**Post date:** [July 28, 2024, 6:52pm UTC](https://community.deriv.com/t/reactivate-the-account/3249/4 "2024-07-28T18:52:21Z")

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Am getting account deactivateday I get some help please