# Reactivating Dormant deriv account

**URL:** https://community.deriv.com/t/reactivating-dormant-deriv-account/43432
**Category:** FAQ
**Created:** [January 11, 2023, 11:05am UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432 "2023-01-11T11:05:31Z")
**Posts on this page:** 13
**Page:** 1

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### Author: ![athumia-acknows-2](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@athumia-acknows-2](https://community.deriv.com/u/athumia-acknows-2)
#### Post date: [January 11, 2023, 11:05am UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/1 "2023-01-11T11:05:31Z")

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HI my account was deactivated due to inactivity i would like it reactivated

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### Author: ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)
#### Post date: [January 11, 2023, 2:22pm UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/2 "2023-01-11T14:22:42Z")

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Dear @athumia-acknows-2, thank you for joining the community! You can refer to this Deriv Community article for more information [Dormant Fee](https://community.deriv.com/t/dormant-fee/27406). Alternatively, you can kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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### Author: ![athumia-acknows-2](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@athumia-acknows-2](https://community.deriv.com/u/athumia-acknows-2)
#### Post date: [January 11, 2023, 2:37pm UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/3 "2023-01-11T14:37:04Z")

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hi I’ve been trying to reach you using the live chat there is no option to talk to a real agent of any sort just a bot and its very frustrating to be honest.

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### Author: ![athumia-acknows-2](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@athumia-acknows-2](https://community.deriv.com/u/athumia-acknows-2)
#### Post date: [January 11, 2023, 2:39pm UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/4 "2023-01-11T14:39:04Z")

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and that article is of no help at all.

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### Author: ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)
#### Post date: [January 11, 2023, 2:43pm UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/5 "2023-01-11T14:43:24Z")

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Dear @athumia-acknows-2, You can reactivate your account on your own by logging in with the registered email address and password. Click [here](https://deriv.com/signup/)to get started right away! However, this is only applicable if you have deactivated your account by yourself. If the accounts were closed by us, you will not be able to reactivate your account from your end. Thus, please contact us via LiveChat for further assistance.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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### Author: ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)
#### Post date: [January 11, 2023, 2:45pm UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/6 "2023-01-11T14:45:13Z")

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Hello @athumia-acknows-2, kindly refer to the information provided on your next post in order to reactivate your account.

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### Author: ![angeles-addison-2](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@angeles-addison-2](https://community.deriv.com/u/angeles-addison-2)
#### Post date: [January 12, 2023, 7:23am UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/7 "2023-01-12T07:23:03Z")

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Hello, please my account was deactivated maybe due to inactivities,i dont know if you can help me out to activate my account back

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### Author: ![angeles-addison-2](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@angeles-addison-2](https://community.deriv.com/u/angeles-addison-2)
#### Post date: [January 12, 2023, 7:32am UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/8 "2023-01-12T07:32:18Z")

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Hello, good day, please my account was deactivated may be due to inactivities …please i want it reactivate again…thanks

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### Author: ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)
#### Post date: [January 12, 2023, 4:28pm UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/9 "2023-01-12T16:28:22Z")

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Dear @angeles-addison-2 , Welcome to the community!! You can reactivate your account on your own by logging in with the registered email address and password. Click [here](https://deriv.com/signup/)to get started right away! However, this is only applicable if you have deactivated your account by yourself. If the accounts were closed by us, you will not be able to reactivate your account from your end. Thus, please contact us via LiveChat for further assistance.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

---

<div class="post-metadata">

### Author: ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)
#### Post date: [January 12, 2023, 4:29pm UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/10 "2023-01-12T16:29:29Z")

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Dear @angeles-addison-2 , Welcome to the community!! You can reactivate your account on your own by logging in with the registered email address and password. Click [here](https://deriv.com/signup/)to get started right away! However, this is only applicable if you have deactivated your account by yourself. If the accounts were closed by us, you will not be able to reactivate your account from your end. Thus, please contact us via LiveChat for further assistance.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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### Author: ![chagrin-adagios-2](https://avatars.discourse-cdn.com/v4/letter/c/fbc32d/32.png) [@chagrin-adagios-2](https://community.deriv.com/u/chagrin-adagios-2)
#### Post date: [February 10, 2023, 10:08pm UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/11 "2023-02-10T22:08:34Z")

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I want to activate my account

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### Author: ![buckies-airbase-2](https://avatars.discourse-cdn.com/v4/letter/b/ac8455/32.png) [@buckies-airbase-2](https://community.deriv.com/u/buckies-airbase-2)
#### Post date: [September 5, 2024, 8:03am UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/12 "2024-09-05T08:03:30Z")

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My account was deactivated so i would like to reactivate it

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### Author: ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)
#### Post date: [September 6, 2024, 3:42am UTC](https://community.deriv.com/t/reactivating-dormant-deriv-account/43432/13 "2024-09-06T03:42:22Z")

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Dear @buckies-airbase-2 Thank you for joining our community. You can reactivate your account on your own by logging in with the registered email address and password. Click [here](https://deriv.com/signup/)to get started right away! However, this is only applicable if you have deactivated your account by yourself. If the accounts were closed by us, you will not be able to reactivate your account from your end. Thus, please contact us via LiveChat for further assistance.
