# reactivating my cashier

**URL:** https://community.deriv.com/t/reactivating-my-cashier/3493
**Category:** Payments & Transactions
**Created:** [August 24, 2020, 6:50pm UTC](https://community.deriv.com/t/reactivating-my-cashier/3493 "2020-08-24T18:50:13Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![chaddor-acadian-2](https://avatars.discourse-cdn.com/v4/letter/c/7ea924/32.png) [@chaddor-acadian-2](https://community.deriv.com/u/chaddor-acadian-2)
#### Post date: [August 24, 2020, 6:50pm UTC](https://community.deriv.com/t/reactivating-my-cashier/3493/1 "2020-08-24T18:50:13Z")

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i have been trying to reactivate my cashier,now the documents that i sent for reactivation are been denied,and they are the only documents that i have according to what they asked for, i would like to at least call them so that i explain my situation now there is no contact line, so i don’t know what to do now plz help

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### Author: ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)
#### Post date: [January 8, 2022, 10:31am UTC](https://community.deriv.com/t/reactivating-my-cashier/3493/2 "2022-01-08T10:31:02Z")

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Hi @chaddor-acadian-2, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.