# recharge error

**URL:** <https://community.deriv.com/t/recharge-error/48473>\
**Category:** General Discussion\
**Created:** [March 2, 2023, 5:04am UTC](https://community.deriv.com/t/recharge-error/48473 "2023-03-02T05:04:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![babudom-accerse-2](https://avatars.discourse-cdn.com/v4/letter/b/51bf81/32.png) [@babudom-accerse-2](https://community.deriv.com/u/babudom-accerse-2)\
**Post date:** [March 2, 2023, 5:04am UTC](https://community.deriv.com/t/recharge-error/48473/1 "2023-03-02T05:04:10Z")

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I made a deposit to my account but no account is still not available while my e-wallet is deducted

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [March 2, 2023, 2:51pm UTC](https://community.deriv.com/t/recharge-error/48473/2 "2023-03-02T14:51:38Z")

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Dear @babudom-accerse-2, thank you for joining the community! We regret to note this. Please note that we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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>
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