# Resetting the Deriv account password **URL:** \ **Category:** Accounts\ **Tags:** account, password, login\ **Created:** [March 3, 2022, 4:46am UTC](https://community.deriv.com/t/resetting-the-deriv-account-password/27448 "2022-03-03T04:46:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Post date:** [March 3, 2022, 4:46am UTC](https://community.deriv.com/t/resetting-the-deriv-account-password/27448/1 "2022-03-03T04:46:41Z")
Dear Community members, ![Reset Password Page](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/f/f5b0352f1cbdd149ef43f94f57457398abfe3f8b.png) In case you do not remember your account’s password, do not worry, you will just need to reset it. Kindly follow the steps below in order to reset your password: 1. Go to this link [Reset password | Deriv](https://hub.deriv.com/tradershub/forgot-password) and type in your email address. 2. Once you click to reset the password, an email will be sent to you. (If you are unable to locate the email in your Inbox, look for it in your Spam box/Spam mail/Junk mail) 3. It will contain a hyperlink that will take you to the page to reset your password. 4. Then type in your new password. If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Post date:** [March 3, 2022, 5:09am UTC](https://community.deriv.com/t/resetting-the-deriv-account-password/27448/2 "2022-03-03T05:09:11Z")
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**Author:** ![chorial-adynamy-2](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@chorial-adynamy-2](https://community.deriv.com/u/chorial-adynamy-2)\ **Post date:** [March 17, 2023, 12:26pm UTC](https://community.deriv.com/t/resetting-the-deriv-account-password/27448/3 "2023-03-17T12:26:38Z")
I want to reset my invest password ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [March 20, 2023, 8:11am UTC](https://community.deriv.com/t/resetting-the-deriv-account-password/27448/4 "2023-03-20T08:11:30Z")
Hello, @chorial-adynamy-2. Thank you for joining the community! You may refer to the below link: > [@Investor Password in MT5 Accounts](https://community.deriv.com/t/investor-password-in-mt5-accounts/30514): > > Dear Members, The investor password is usually used for the Master trader (mentor) to view the trading activity. It’s only meant for viewing purposes. When logging in using your investor password you can only view the trading activity, and balance. You will not be able to do any trading activity such as depositing, open trade, and closing any position. If you are unable to place a new order, don’t worry, it could be due to the password you are using to access the account. Some of the DMT5 acc… For better assistance and protection of your account’s data, kindly contact us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![baleens-ableist-2](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@baleens-ableist-2](https://community.deriv.com/u/baleens-ableist-2)\ **Post date:** [March 27, 2023, 9:34am UTC](https://community.deriv.com/t/resetting-the-deriv-account-password/27448/5 "2023-03-27T09:34:47Z")
Hallo I can’t set investor password Even though I have followed the step by step instructions can anyone help me ---
**Author:** ![baleens-ableist-2](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@baleens-ableist-2](https://community.deriv.com/u/baleens-ableist-2)\ **Post date:** [March 27, 2023, 9:36am UTC](https://community.deriv.com/t/resetting-the-deriv-account-password/27448/6 "2023-03-27T09:36:01Z")
I can’t set investor password Even though I have followed the step by step instructions can anyone help me ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [March 28, 2023, 2:46am UTC](https://community.deriv.com/t/resetting-the-deriv-account-password/27448/7 "2023-03-28T02:46:30Z")
Dear @bandaid-accrete-2 , thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.258471434.1258686965.1679792746-817626789.1679792746)** > > Trading platforms designed with you in mind. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\ **Post date:** [June 23, 2026, 4:51am UTC](https://community.deriv.com/t/resetting-the-deriv-account-password/27448/8 "2026-06-23T04:51:19Z")
¡Gracias por unirse a la comunidad! Lamentamos escuchar eso. Sin embargo, necesitamos investigar su situación. Por lo tanto, le pedimos que nos contacte a través del chat en vivo o WhatsApp para que podamos brindarle un mejor servicio y garantizar la protección de los datos de su cuenta. Trabajaremos con usted para resolver cualquier problema lo antes posible. > **[Centro de ayuda | Preguntas frecuentes | Deriv](https://deriv.com/es/help-centre)** > > ¿Tiene preguntas sobre su cuenta de trading, sobre cómo funcionan nuestras plataformas de trading o sobre el trading? Lea nuestras preguntas frecuentes o contáctenos a través del Live Chat en Deriv.