# Rising Up & Down - Missing ? **URL:** \ **Category:** General Discussion\ **Created:** [December 16, 2022, 9:50am UTC](https://community.deriv.com/t/rising-up-down-missing/41430 "2022-12-16T09:50:40Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![arkoses-akvavit-1](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@arkoses-akvavit-1](https://community.deriv.com/u/arkoses-akvavit-1)\ **Post date:** [December 16, 2022, 9:50am UTC](https://community.deriv.com/t/rising-up-down-missing/41430/1 "2022-12-16T09:50:40Z")
Hello, i mainly joined for it’s binary option type Rising Up & Rising Down however all i see is a normal trading type called Multipliers. Why can’t i play Binary Options ? I’m testing on Demo … ---
**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\ **Post date:** [December 16, 2022, 11:17am UTC](https://community.deriv.com/t/rising-up-down-missing/41430/2 "2022-12-16T11:17:33Z")
Dear @arkoses-akvavit-1. Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)** > > Trading platforms designed with you in mind. ---
**Author:** ![arkoses-akvavit-1](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@arkoses-akvavit-1](https://community.deriv.com/u/arkoses-akvavit-1)\ **Post date:** [December 16, 2022, 12:27pm UTC](https://community.deriv.com/t/rising-up-down-missing/41430/3 "2022-12-16T12:27:36Z")
I can’t reach with you all i get is a bot spamming me this is awful. ---
**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\ **Post date:** [December 16, 2022, 12:30pm UTC](https://community.deriv.com/t/rising-up-down-missing/41430/4 "2022-12-16T12:30:05Z")
Hello @arkoses-akvavit-1 we are sorry for this inconvenience. Kindly inform your email address so we can contact you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)** > > Trading platforms designed with you in mind. ---
**Author:** ![arkoses-akvavit-1](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@arkoses-akvavit-1](https://community.deriv.com/u/arkoses-akvavit-1)\ **Post date:** [December 16, 2022, 12:33pm UTC](https://community.deriv.com/t/rising-up-down-missing/41430/5 "2022-12-16T12:33:00Z")
[thomasheczko@gmail.com](mailto:thomasheczko@gmail.com) ---
**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\ **Post date:** [December 16, 2022, 12:40pm UTC](https://community.deriv.com/t/rising-up-down-missing/41430/6 "2022-12-16T12:40:39Z")
Dear @arkoses-akvavit-1 we have sent you a message. Kindly reply to it so we can further assist you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)** > > Trading platforms designed with you in mind. ---
**Author:** ![arkoses-akvavit-1](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@arkoses-akvavit-1](https://community.deriv.com/u/arkoses-akvavit-1)\ **Post date:** [December 16, 2022, 2:08pm UTC](https://community.deriv.com/t/rising-up-down-missing/41430/7 "2022-12-16T14:08:19Z")
No more replies from Fabiana, my problem not solved. ---
**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\ **Post date:** [December 16, 2022, 4:03pm UTC](https://community.deriv.com/t/rising-up-down-missing/41430/8 "2022-12-16T16:03:12Z")
Hello @arkoses-akvavit-1, please note that we have replied to the email. Kindly wait for the department in charge to contact you regarding your case or, please contact us via LiveChat for assistance. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)** > > Trading platforms designed with you in mind.