# Saque desabilitado

**URL:** <https://community.deriv.com/t/saque-desabilitado/14051>\
**Category:** Payments & Transactions\
**Created:** [August 1, 2021, 4:40pm UTC](https://community.deriv.com/t/saque-desabilitado/14051 "2021-08-01T16:40:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![augerer-acinose-2](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@augerer-acinose-2](https://community.deriv.com/u/augerer-acinose-2)\
**Post date:** [August 1, 2021, 4:40pm UTC](https://community.deriv.com/t/saque-desabilitado/14051/1 "2021-08-01T16:40:54Z")

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Olá, não consigo realizar saques, pois consta que esta desabilitado, sendo que, já foram enviados meu documento de identificação e comprovante de residência.

Solicito que resolvam esse problema.

grato,  
Nilton de Araujo