# Server crush

**URL:** <https://community.deriv.com/t/server-crush/60163>\
**Category:** General Discussion\
**Created:** [July 3, 2023, 9:14am UTC](https://community.deriv.com/t/server-crush/60163 "2023-07-03T09:14:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![acaciin-agarita-2](https://avatars.discourse-cdn.com/v4/letter/a/b487fb/32.png) [@acaciin-agarita-2](https://community.deriv.com/u/acaciin-agarita-2)\
**Post date:** [July 3, 2023, 9:14am UTC](https://community.deriv.com/t/server-crush/60163/1 "2023-07-03T09:14:42Z")

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The server crushed before settling my trade and when it came back my money was deducted. kindly assist

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [July 3, 2023, 11:09am UTC](https://community.deriv.com/t/server-crush/60163/2 "2023-07-03T11:09:11Z")

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Hello @acaciin-agarita-2 We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.
