# Sharing payment method

**URL:** <https://community.deriv.com/t/sharing-payment-method/2877>\
**Category:** Payments & Transactions\
**Created:** [August 17, 2020, 5:44pm UTC](https://community.deriv.com/t/sharing-payment-method/2877 "2020-08-17T17:44:05Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![acushla-accends-2](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@acushla-accends-2](https://community.deriv.com/u/acushla-accends-2)\
**Post date:** [August 17, 2020, 5:44pm UTC](https://community.deriv.com/t/sharing-payment-method/2877/1 "2020-08-17T17:44:05Z")

</div>

I received a mail with a receipt code #RI6IK concerning about Sharing of payment method and was asked to send my documents which is my passport, a shot of my Skrill accounts number and also to specify the the relationship between a shared account holder.

I have done the possible means to reply the mail but I get a warning " Hello,  
you have just replied to the ticket #RI6IK: Sharing Payment Method - CR1606025

However, **your message was not delivered.** This is because you replied from an email account that was not used in that particular conversation.

Please reply to the ticket using the original email account"

I reply with my same email. Please my cashier is locked and I really want it activated.

Thank you.

---

<div class="post-metadata">

**Author:** ![almaine-abroach-2](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@almaine-abroach-2](https://community.deriv.com/u/almaine-abroach-2)\
**Post date:** [August 17, 2020, 7:22pm UTC](https://community.deriv.com/t/sharing-payment-method/2877/2 "2020-08-17T19:22:17Z")

</div>

I have the same challenge. Can someone please help with an answer???

---

<div class="post-metadata">

**Author:** ![bedight-achaean-2](https://avatars.discourse-cdn.com/v4/letter/b/9d8465/32.png) [@bedight-achaean-2](https://community.deriv.com/u/bedight-achaean-2)\
**Post date:** [March 23, 2021, 6:31pm UTC](https://community.deriv.com/t/sharing-payment-method/2877/3 "2021-03-23T18:31:21Z")

</div>

I have the same challenge. Can u please help me.

---

<div class="post-metadata">

**Author:** ![araliad-achaque-2](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@araliad-achaque-2](https://community.deriv.com/u/araliad-achaque-2)\
**Post date:** [March 24, 2021, 8:20am UTC](https://community.deriv.com/t/sharing-payment-method/2877/4 "2021-03-24T08:20:27Z")

</div>

I have same challenge any could help me to fund and withdrawal

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 22, 2022, 7:45am UTC](https://community.deriv.com/t/sharing-payment-method/2877/5 "2022-01-22T07:45:20Z")

</div>

For instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.