# Skrill Deposit Error

**URL:** <https://community.deriv.com/t/skrill-deposit-error/26862>\
**Category:** Payments & Transactions\
**Created:** [February 15, 2022, 11:19am UTC](https://community.deriv.com/t/skrill-deposit-error/26862 "2022-02-15T11:19:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [February 15, 2022, 11:19am UTC](https://community.deriv.com/t/skrill-deposit-error/26862/1 "2022-02-15T11:19:01Z")

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Hi Deriv Community Members,

**Customer Redirected to Skrill Website**

 ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/7/74e115abd356ac989cd9d4505aee5784e90e24f3.png)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/2/2a6a43f1f39f9578d9402ad5d8a287cbc6d7c2df.png)

Please follow the steps below to solve the deposit issue :

1. If you are receiving the blank page on your Skrill account, please ensure that your connectivity is stable.

2. Make sure that your Skrill account is active and verified by Skrill.

3. You may refer to our article about [Unable to deposit using Skrill or Neteller even with sufficient funds](https://community.deriv.com/t/why-i-cant-deposit-using-skrill-or-neteller-even-they-have-sufficient-funds-in-it/26401) for additional information

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.

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<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [February 16, 2022, 6:52am UTC](https://community.deriv.com/t/skrill-deposit-error/26862/2 "2022-02-16T06:52:53Z")

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**Author:** ![byplace-achieve-2](https://avatars.discourse-cdn.com/v4/letter/b/f9ae1b/32.png) [@byplace-achieve-2](https://community.deriv.com/u/byplace-achieve-2)\
**Post date:** [May 2, 2022, 12:20pm UTC](https://community.deriv.com/t/skrill-deposit-error/26862/3 "2022-05-02T12:20:03Z")

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Hola tengo problemas para depositar dinero mediante skrill, a binary cuando hago el proceso y elijo skrill colocó el monto a depositar y la página queda totalmente en blanco, no carga para continuar con el proceso agradezco su atención.

 ![imagen](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/c/c31b69f6eb2f26f9993951a0f40f6c7fab02e2a1.jpeg)

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**Author:** ![araliad-achaian-2](https://avatars.discourse-cdn.com/v4/letter/a/51bf81/32.png) [@araliad-achaian-2](https://community.deriv.com/u/araliad-achaian-2)\
**Post date:** [May 2, 2022, 8:49pm UTC](https://community.deriv.com/t/skrill-deposit-error/26862/4 "2022-05-02T20:49:27Z")

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Me pasa lo mismo. Esto tratando de averiguar que está pasando. Igualmente le escribí a Skrill para que me den una respuesta también.

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<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [May 3, 2022, 5:44am UTC](https://community.deriv.com/t/skrill-deposit-error/26862/5 "2022-05-03T05:44:57Z")

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Hola @byplace-achieve-2 , gracias por publicar en nuestra Deriv Community. Para una mejor asistencia y protección de los datos de su cuenta. Comuníquese con nosotros a través de LiveChat. Trabajaremos con usted para resolver cualquier problema lo más rápido posible.

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<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [May 3, 2022, 5:45am UTC](https://community.deriv.com/t/skrill-deposit-error/26862/6 "2022-05-03T05:45:19Z")

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Hola @araliad-achaian-2 , gracias por publicar en nuestra Deriv Community. Para una mejor asistencia y protección de los datos de su cuenta. Comuníquese con nosotros a través de LiveChat. Trabajaremos con usted para resolver cualquier problema lo más rápido posible.