# Sorry for interaption

**URL:** <https://community.deriv.com/t/sorry-for-interaption/88053>\
**Category:** General Discussion\
**Created:** [April 4, 2025, 6:41am UTC](https://community.deriv.com/t/sorry-for-interaption/88053 "2025-04-04T06:41:54Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![briquet-acosmic-2](https://avatars.discourse-cdn.com/v4/letter/b/57b2e6/32.png) [@briquet-acosmic-2](https://community.deriv.com/u/briquet-acosmic-2)\
**Post date:** [April 4, 2025, 6:41am UTC](https://community.deriv.com/t/sorry-for-interaption/88053/1 "2025-04-04T06:41:54Z")

</div>

Hi…I’ve a problem in my deriv account…whenever i login it keeps telling me "SORRY FOR INTERAPTION "

---

<div class="post-metadata">

**Author:** ![juanjo](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/juanjo/32/5512_2.png) [@juanjo](https://community.deriv.com/u/juanjo)\
**Post date:** [April 7, 2025, 2:52pm UTC](https://community.deriv.com/t/sorry-for-interaption/88053/2 "2025-04-07T14:52:09Z")

</div>

Hi @briquet-acosmic-2 Usually this happens for issues with the browser itself.

There are a few things you can try:  
-Update your online browser  
-Try again in incognito mode  
-Use an alternative online browser  
-Update your phone

If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding!

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.
